Understand the complete job-status matrix
Apply only model-authorised transitions. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.
Where to goAdmin Area → Courier & Logistics → Jobs → Open job → Change Status
What you’ll accomplish
Apply only model-authorised transitions. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Go to Admin Area → Courier & Logistics → Jobs → Open job → Change Status.
- Check the source record and choose the supported action.
- Save or submit once, then reopen the record and verify the result.
Fields and options to review
draftavailable, cancelled
availablequoted, assigned, cancelled
quotedassigned, cancelled
assignedaccepted, cancelled
accepteden_route_collection, cancelled
en_route_collectioncollected, cancelled
collecteden_route_delivery, cancelled
en_route_deliverycompleted, cancelled
completedno next state
cancelleddraft
Rules the system enforces
- Invalid transitions are rejected.
- Assigned and later operational states require a linked driver.
- Completed requires signed POD and snapshot.
How to confirm it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
Continue with related guidance
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