Jobs, stops, dispatch and status control

Mark a job collected

Record successful collection. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: Courier operations staffPermission: Courier: EditModule v2.0.0
Jump to steps
Where to goAdmin Area → Courier & Logistics → Jobs → Open job → Change Status

What you’ll accomplish

Record successful collection. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Go to a job in en_route_collection.
  2. Verify collection occurred.
  3. Change status to collected.
  4. Add relevant notes.
  5. Check provider status and history.

Fields and options to review

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules the system enforces

  • en_route_collection may move to collected or cancelled.
  • Provider mapping sends LOADED where supported.

How to confirm it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.