Prevent duplicate external imports
Follow this guide to use provider ID and external job ID as the authoritative identity. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.
Where to goAdmin Area → Courier & Logistics → Live Jobs
What you’ll accomplish
Use provider ID and external job ID as the authoritative identity. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Search internal Jobs for the external reference.
- Check provider and external ID.
- Import only when no linked internal job exists.
Fields and options to review
This action uses the values already stored on the selected source record. Review that record before continuing.
Rules the system enforces
- The model rejects/reuses duplicates according to provider/external identity protection.
- A renamed external job does not create a new identity.
How to confirm it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
Continue with related guidance
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