Delivery notes, proof of delivery and public signing

Serve protected POD signature and snapshot images

View retained evidence through token-authorised routes. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: Courier operations staffPermission: Courier: Valid tokenModule v2.0.0
Jump to steps
Where to goPublic route → /clm/signature/{token} or /clm/snapshot/{token}

What you’ll accomplish

View retained evidence through token-authorised routes. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Go to the delivery note.
  2. Use the system link for Signature or Snapshot.
  3. Verify the returned image matches the signed record.

Fields and options to review

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules the system enforces

  • Protected files are not served as public static uploads.
  • The controller validates the token and resolves the retained relative file.

How to confirm it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.