Email Marketing & Newsletter module overview

This guide explains the complete campaign, queue, history and read-receipt flow implemented by the module. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

What you’ll accomplish

Understand the complete campaign, queue, history and read-receipt flow implemented by the module. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.

Follow these steps

1. Go to Letter Manager and select the Email Marketing / Newsletter tab.
2. Select a valid recipient source and selection method.
3. Compose and validate the campaign.
4. Start delivery and allow the browser processor or cron to continue the queue.
5. Check campaign history, delivery states and read-receipt evidence.

Fields and options to review

Rules the system enforces

• The module sends email only; it does not create Letter Manager PDFs or add records to Letter History.
• The global delivery ceiling is 100 attempted recipients in any rolling five-minute window.
• Campaigns continue through the normal CRM cron hook even after the browser page is closed.

How to confirm it worked

• The requested record, output or setting is created or updated through the supported module flow.
• Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
• An error message is investigated rather than bypassed.

Security, privacy and operational checks

• Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
• Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
• Test configuration changes with controlled records before production-wide use.
• Retain or delete evidence only under an authorised retention process.

Continue with related guidance