History, delivery and read evidence

Apply privacy controls to newsletter evidence

Handle campaign content, recipient data, IP addresses and user agents under authorised privacy and retention rules. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Staff loginModule v1.0.0
Jump to steps
Where to goAdmin Area → Letter Manager → Email Marketing / Newsletter → History
Before you start
  • Use an authorised account and confirm the source CRM record or setting is correct.
  • Follow the exact route shown above; do not force database values to imitate a completed action.

What you’ll accomplish

Handle campaign content, recipient data, IP addresses and user agents under authorised privacy and retention rules. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.

Follow these steps

  1. Use a lawful approved audience.
  2. Limit access to authorised staff.
  3. Avoid placing unnecessary sensitive data in subject/body.
  4. Apply organisational retention and deletion procedures to campaign tables when required.
  5. Explain tracking-image limitations in relevant notices.

Fields and options to review

Action scopeHandle campaign content, recipient data, IP addresses and user agents under authorised privacy and retention rules.
Module version1.0.0
NavigationAdmin Area → Letter Manager → Email Marketing / Newsletter → History
EvidenceVerify the stored record, status, output, email, event or log produced by the code path.

Rules the system enforces

  • The module stores recipient identity, email, delivery errors, open IP/source and user agent.

How to confirm it worked

  • The requested record, output or setting is created or updated through the supported module flow.
  • Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
  • An error message is investigated rather than bypassed.

Security, privacy and operational checks

  • Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
  • Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
  • Test configuration changes with controlled records before production-wide use.
  • Retain or delete evidence only under an authorised retention process.