Payment recording and reconciliation

Verify the payment-attempt reference

Confirm the CRM payment record receives the original attempt reference. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Finance staff / technical supportModule v1.0.0
Jump to steps
Where to goInvoice → Payment record
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What you’ll accomplish

Confirm the CRM payment record receives the original attempt reference. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. Go to the successful invoice payment.
  2. Compare the stored attempt reference with the PaymentIntent metadata.

Fields and options to review

Fieldpayment_attempt_reference
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-payment-recording/

Rules the system enforces

  • The supplied callback/webhook code applies this rule before or during addPayment.

How to confirm it worked

  • Verify the payment-attempt reference completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.