Category

Invoices, payments and credit notes

Create invoices, automate recurring billing, record payments and manage credits and refunds.

18 connected guidesLive filterPermission-aware instructions
18 guides
Guide

Create an invoice

Create an invoiceIssue a customer invoice with accurate dates, currency, items, tax, discount and payment terms.

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Edit a draft invoice

Edit a draft invoiceCorrect customer details, line items, dates and terms before the invoice is finalised or paid.

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Send an invoice to a customer

Send an invoice to a customerDeliver the client portal link and PDF using the invoice email template.

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Create and edit a recurring invoice

Create and edit a recurring invoiceConfigure an invoice template that generates future invoices on a defined schedule.

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Understand recurring invoice generation

Understand recurring invoice generationLearn how cron, next invoice date and recurrence limits control automated invoice creation.

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Record an invoice payment

Record an invoice paymentApply an offline or manually confirmed payment with amount, date, mode and transaction reference.

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Record a batch payment

Record a batch paymentAllocate one received amount across multiple outstanding invoices when supported by the selected records.

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Manage payment records and receipts

Manage payment records and receiptsReview, email, download or remove payment records according to permissions and accounting controls.

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Send overdue invoice notices

Send overdue invoice noticesSend a controlled reminder and understand automated overdue reminder settings.

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Pause and resume overdue reminders

Pause and resume overdue remindersTemporarily stop automatic overdue messages for a specific invoice and resume them later.

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Create a credit note

Create a credit noteIssue a credit against a customer account with items, taxes and an explanatory reference.

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Create a credit note from an invoice

Create a credit note from an invoiceReuse invoice lines when reversing or adjusting all or part of a billed amount.

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Apply credit to an invoice

Apply credit to an invoiceAllocate available customer credit to one or more outstanding invoices.

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Record and manage a credit note refund

Record and manage a credit note refundDocument money returned to the customer and maintain the remaining credit balance.

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Export invoices and sales PDFs

Export invoices and sales PDFsDownload individual or grouped invoice documents for audit, customer service or archiving.

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eCommerce & POS Module overview

eCommerce & POS Module overviewStart with the complete code-backed module map.

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Workflow

Orders, fulfilment, payments and returns

Orders, fulfilment, payments and returnsThis section covers order search, status interpretation, fulfilment, invoice reconciliation and full compensating returns.

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Workflow

Checkout, client invoices, guest orders and email

Checkout, client invoices, guest orders and emailThis section documents identity fields, payment choices, mandatory terms, rate limiting, order tokens, native invoices and branded email.

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