Security, limitations and troubleshooting

Troubleshoot a webhook ID mismatch

Recreate the endpoint after confirming environment and URL. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Administrator / finance / technical supportModule v1.0.0

Jump to steps

Where to goAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2

Before you start

Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
Verify module activation and the stated permission before attempting the action.
Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What you’ll accomplish

Recreate the endpoint after confirming environment and URL. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

Verify test/live keys.
Select Re-create.
Check the replacement endpoint ID.

Fields and options to review

SymptomStored Stripe webhook id does not match configured webhook

Category/help-centre/category/stripe-ideal-payment-gateway/

Topic/help-centre/topic/stripe-ideal-security-troubleshooting/

Rules the system enforces

The supplied module implements or omits this behaviour exactly as described.

How to confirm it worked

Troubleshoot a webhook ID mismatch completes through the supplied module flow.
Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

Protect credentials and invoice/payment data.
Verify Stripe state before any retry or manual finance correction.

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