Administrator documents

Upload multiple files in one administrator action

This guide explains that each selected file is validated and recorded separately. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Edit Licence ApplicationsModule v1.0.0
Jump to steps
Where to goAdmin Area → Licence Applications → Case → Upload Document
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What you’ll accomplish

Understand that each selected file is validated and recorded separately. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. Select all intended files.
  2. Submit once.
  3. Check alerts for individual failures.
  4. Verify each successful file appears.

Fields and options to review

SelectionMultiple
OutcomeOne document/timeline/audit/email event per successful file
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-admin-documents/

Rules the system enforces

  • The supplied upload and download controller applies this behaviour.

How to confirm it worked

  • Upload multiple files in one administrator action completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.