Compliance Monitor
Manage property, tenancy, safety, licensing, agency governance, renewals, notifications, GDPR retention, PDFs and audit evidence.
Compliance Monitor module overview
Compliance Monitor module overviewUnderstand how property, tenancy, safety, licensing, governance, renewal and audit workflows connect in one module.
Open guide →GuideEnable Compliance Monitor permissions
Enable Compliance Monitor permissionsAssign the module permission group so staff see only the actions they are authorised to perform.
Open guide →GuideUnderstand the Compliance Monitor menu groups
Understand the Compliance Monitor menu groupsNavigate Core Compliance, Safety Certificates, Tenancy Compliance, Licensing & Gov, Agency Governance and the audit menus.
Open guide →GuideUse the Compliance Monitor dashboard
Use the Compliance Monitor dashboardRead live counts and open the correct operational workspace from the dashboard.
Open guide →GuideInterpret dashboard compliance risk metrics
Interpret dashboard compliance risk metricsUse overdue, due-soon, renewal and notification counts as operational queues rather than static totals.
Open guide →GuideSynchronise linked properties
Synchronise linked propertiesRefresh property relationships from the real-estate source into the Compliance Monitor sync index.
Open guide →GuideSynchronise suppliers
Synchronise suppliersRefresh supplier records used by certificate, contractor and compliance workflows.
Open guide →GuideUse the compliance records register
Use the compliance records registerSearch all approved and active compliance records from one register.
Open guide →GuideSearch and filter compliance records
Search and filter compliance recordsCombine live search, section and compliance type filters to isolate the correct record.
Open guide →GuideOpen an approved compliance record PDF
Open an approved compliance record PDFOpen the system-generated PDF linked to an approved compliance record.
Open guide →GuideDownload a compliance record PDF safely
Download a compliance record PDF safelyUse the supported record-PDF endpoint instead of copying an internal filesystem path.
Open guide →GuideUnderstand compliance record statuses
Understand compliance record statusesRead draft, pending, approved, current, due, overdue, expired, rejected, revoked and cancelled states consistently.
Open guide →GuideUse display references and certificate numbers
Use display references and certificate numbersUse generated references to distinguish records, notifications and certificates across workspaces.
Open guide →GuideReview the notification and intimation engine
Review the notification and intimation engineMonitor staged compliance notices, delivery state, opens, verification and generated PDF evidence.
Open guide →GuideRun the intimation engine manually
Run the intimation engine manuallyProcess due notification stages from the administration area.
Open guide →GuideUnderstand staged compliance notifications
Understand staged compliance notificationsInterpret advance, due and overdue notice stages without sending duplicate messages.
Open guide →GuideGenerate a notification PDF
Generate a notification PDFCreate the PDF evidence associated with a notification log.
Open guide →GuideRepair a missing notification PDF
Repair a missing notification PDFRebuild a notification PDF log when the message exists but its generated file is missing.
Open guide →GuideResend a compliance notification email
Resend a compliance notification emailResend an existing notification using its retained log and linked record context.
Open guide →GuideResend the latest notification for a record
Resend the latest notification for a recordUse the record-level action to resend only the latest applicable notification.
Open guide →GuideOpen the latest notification PDF for a record
Open the latest notification PDF for a recordJump from a compliance record to its most recent notification PDF.
Open guide →GuideUse the renewal submissions register
Use the renewal submissions registerSearch external renewal uploads and track their internal review status.
Open guide →GuideReview an external renewal submission
Review an external renewal submissionInspect the submitted file, source notification, delivery context and linked compliance record.
Open guide →GuideMove a renewal submission into document review
Move a renewal submission into document reviewCreate or reopen the matching internal intake record from an external renewal upload.
Open guide →GuideApprove, reject or mark a renewal under review
Approve, reject or mark a renewal under reviewUse supported renewal statuses without bypassing the linked intake approval.
Open guide →GuideUse the public compliance renewal link
Use the public compliance renewal linkOpen the tokenised renewal page sent with a compliance notification.
Open guide →GuideUpload renewal evidence from the public page
Upload renewal evidence from the public pageSubmit a replacement certificate or supporting file through the tokenised renewal workflow.
Open guide →GuideConfigure and run the Compliance Monitor cron
Configure and run the Compliance Monitor cronUse the protected cron endpoint for property/supplier sync, notification processing and GDPR retention execution.
Open guide →GuideUse Gas Safety / CP12 tracking
Use Gas Safety / CP12 trackingManage the end-to-end intake, review, approval and evidence lifecycle for gas safety certificate.
Open guide →GuideUpload Gas Safety / CP12 evidence
Upload Gas Safety / CP12 evidenceCreate a document-intake record for gas safety certificate and attach it to the correct linked entity.
Open guide →GuideParse Gas Safety / CP12 evidence
Parse Gas Safety / CP12 evidenceRun the module extraction step and inspect values detected from the uploaded gas safety certificate.
Open guide →GuideReview and edit Gas Safety / CP12 details
Review and edit Gas Safety / CP12 detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Gas Safety / CP12 compliance record
Approve a Gas Safety / CP12 compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Gas Safety / CP12 PDF record
Open the Gas Safety / CP12 PDF recordOpen or generate the system PDF for an approved Gas Safety / CP12 record and distinguish it from original evidence.
Open guide →GuideDelete Gas Safety / CP12 intake evidence safely
Delete Gas Safety / CP12 intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse EICR tracking
Use EICR trackingManage the end-to-end intake, review, approval and evidence lifecycle for electrical installation condition report.
Open guide →GuideUpload EICR evidence
Upload EICR evidenceCreate a document-intake record for electrical installation condition report and attach it to the correct linked entity.
Open guide →GuideParse EICR evidence
Parse EICR evidenceRun the module extraction step and inspect values detected from the uploaded electrical installation condition report.
Open guide →GuideReview and edit EICR details
Review and edit EICR detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a EICR compliance record
Approve a EICR compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the EICR PDF record
Open the EICR PDF recordOpen or generate the system PDF for an approved EICR record and distinguish it from original evidence.
Open guide →GuideDelete EICR intake evidence safely
Delete EICR intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse EPC / MEES tracking
Use EPC / MEES trackingManage the end-to-end intake, review, approval and evidence lifecycle for EPC or MEES evidence.
Open guide →GuideUpload EPC / MEES evidence
Upload EPC / MEES evidenceCreate a document-intake record for EPC or MEES evidence and attach it to the correct linked entity.
Open guide →GuideParse EPC / MEES evidence
Parse EPC / MEES evidenceRun the module extraction step and inspect values detected from the uploaded EPC or MEES evidence.
Open guide →GuideReview and edit EPC / MEES details
Review and edit EPC / MEES detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a EPC / MEES compliance record
Approve a EPC / MEES compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the EPC / MEES PDF record
Open the EPC / MEES PDF recordOpen or generate the system PDF for an approved EPC / MEES record and distinguish it from original evidence.
Open guide →GuideDelete EPC / MEES intake evidence safely
Delete EPC / MEES intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Smoke & CO Alarms tracking
Use Smoke & CO Alarms trackingManage the end-to-end intake, review, approval and evidence lifecycle for smoke or carbon-monoxide alarm evidence.
Open guide →GuideUpload Smoke & CO Alarms evidence
Upload Smoke & CO Alarms evidenceCreate a document-intake record for smoke or carbon-monoxide alarm evidence and attach it to the correct linked entity.
Open guide →GuideParse Smoke & CO Alarms evidence
Parse Smoke & CO Alarms evidenceRun the module extraction step and inspect values detected from the uploaded smoke or carbon-monoxide alarm evidence.
Open guide →GuideReview and edit Smoke & CO Alarms details
Review and edit Smoke & CO Alarms detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Smoke & CO Alarms compliance record
Approve a Smoke & CO Alarms compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Smoke & CO Alarms PDF record
Open the Smoke & CO Alarms PDF recordOpen or generate the system PDF for an approved Smoke & CO Alarms record and distinguish it from original evidence.
Open guide →GuideDelete Smoke & CO Alarms intake evidence safely
Delete Smoke & CO Alarms intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Fire Risk Assessment tracking
Use Fire Risk Assessment trackingManage the end-to-end intake, review, approval and evidence lifecycle for fire risk assessment evidence.
Open guide →GuideUpload Fire Risk Assessment evidence
Upload Fire Risk Assessment evidenceCreate a document-intake record for fire risk assessment evidence and attach it to the correct linked entity.
Open guide →GuideParse Fire Risk Assessment evidence
Parse Fire Risk Assessment evidenceRun the module extraction step and inspect values detected from the uploaded fire risk assessment evidence.
Open guide →GuideReview and edit Fire Risk Assessment details
Review and edit Fire Risk Assessment detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Fire Risk Assessment compliance record
Approve a Fire Risk Assessment compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Fire Risk Assessment PDF record
Open the Fire Risk Assessment PDF recordOpen or generate the system PDF for an approved Fire Risk Assessment record and distinguish it from original evidence.
Open guide →GuideDelete Fire Risk Assessment intake evidence safely
Delete Fire Risk Assessment intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Legionella Risk Assessment tracking
Use Legionella Risk Assessment trackingManage the end-to-end intake, review, approval and evidence lifecycle for legionella risk assessment evidence.
Open guide →GuideUpload Legionella Risk Assessment evidence
Upload Legionella Risk Assessment evidenceCreate a document-intake record for legionella risk assessment evidence and attach it to the correct linked entity.
Open guide →GuideParse Legionella Risk Assessment evidence
Parse Legionella Risk Assessment evidenceRun the module extraction step and inspect values detected from the uploaded legionella risk assessment evidence.
Open guide →GuideReview and edit Legionella Risk Assessment details
Review and edit Legionella Risk Assessment detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Legionella Risk Assessment compliance record
Approve a Legionella Risk Assessment compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Legionella Risk Assessment PDF record
Open the Legionella Risk Assessment PDF recordOpen or generate the system PDF for an approved Legionella Risk Assessment record and distinguish it from original evidence.
Open guide →GuideDelete Legionella Risk Assessment intake evidence safely
Delete Legionella Risk Assessment intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Building Safety / Higher-Risk Buildings tracking
Use Building Safety / Higher-Risk Buildings trackingManage the end-to-end intake, review, approval and evidence lifecycle for building safety evidence.
Open guide →GuideUpload Building Safety / Higher-Risk Buildings evidence
Upload Building Safety / Higher-Risk Buildings evidenceCreate a document-intake record for building safety evidence and attach it to the correct linked entity.
Open guide →GuideParse Building Safety / Higher-Risk Buildings evidence
Parse Building Safety / Higher-Risk Buildings evidenceRun the module extraction step and inspect values detected from the uploaded building safety evidence.
Open guide →GuideReview and edit Building Safety / Higher-Risk Buildings details
Review and edit Building Safety / Higher-Risk Buildings detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Building Safety / Higher-Risk Buildings compliance record
Approve a Building Safety / Higher-Risk Buildings compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Building Safety / Higher-Risk Buildings PDF record
Open the Building Safety / Higher-Risk Buildings PDF recordOpen or generate the system PDF for an approved Building Safety / Higher-Risk Buildings record and distinguish it from original evidence.
Open guide →GuideDelete Building Safety / Higher-Risk Buildings intake evidence safely
Delete Building Safety / Higher-Risk Buildings intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Asbestos Management tracking
Use Asbestos Management trackingManage the end-to-end intake, review, approval and evidence lifecycle for asbestos survey or management evidence.
Open guide →GuideUpload Asbestos Management evidence
Upload Asbestos Management evidenceCreate a document-intake record for asbestos survey or management evidence and attach it to the correct linked entity.
Open guide →GuideParse Asbestos Management evidence
Parse Asbestos Management evidenceRun the module extraction step and inspect values detected from the uploaded asbestos survey or management evidence.
Open guide →GuideReview and edit Asbestos Management details
Review and edit Asbestos Management detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Asbestos Management compliance record
Approve a Asbestos Management compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Asbestos Management PDF record
Open the Asbestos Management PDF recordOpen or generate the system PDF for an approved Asbestos Management record and distinguish it from original evidence.
Open guide →GuideDelete Asbestos Management intake evidence safely
Delete Asbestos Management intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse HMO / Licensing tracking
Use HMO / Licensing trackingManage the end-to-end intake, review, approval and evidence lifecycle for HMO licence or application evidence.
Open guide →GuideUpload HMO / Licensing evidence
Upload HMO / Licensing evidenceCreate a document-intake record for HMO licence or application evidence and attach it to the correct linked entity.
Open guide →GuideParse HMO / Licensing evidence
Parse HMO / Licensing evidenceRun the module extraction step and inspect values detected from the uploaded HMO licence or application evidence.
Open guide →GuideReview and edit HMO / Licensing details
Review and edit HMO / Licensing detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a HMO / Licensing compliance record
Approve a HMO / Licensing compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the HMO / Licensing PDF record
Open the HMO / Licensing PDF recordOpen or generate the system PDF for an approved HMO / Licensing record and distinguish it from original evidence.
Open guide →GuideDelete HMO / Licensing intake evidence safely
Delete HMO / Licensing intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Selective / Additional Licensing tracking
Use Selective / Additional Licensing trackingManage the end-to-end intake, review, approval and evidence lifecycle for selective or additional licensing evidence.
Open guide →GuideUpload Selective / Additional Licensing evidence
Upload Selective / Additional Licensing evidenceCreate a document-intake record for selective or additional licensing evidence and attach it to the correct linked entity.
Open guide →GuideParse Selective / Additional Licensing evidence
Parse Selective / Additional Licensing evidenceRun the module extraction step and inspect values detected from the uploaded selective or additional licensing evidence.
Open guide →GuideReview and edit Selective / Additional Licensing details
Review and edit Selective / Additional Licensing detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Selective / Additional Licensing compliance record
Approve a Selective / Additional Licensing compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Selective / Additional Licensing PDF record
Open the Selective / Additional Licensing PDF recordOpen or generate the system PDF for an approved Selective / Additional Licensing record and distinguish it from original evidence.
Open guide →GuideDelete Selective / Additional Licensing intake evidence safely
Delete Selective / Additional Licensing intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Wales Licensing / Registration tracking
Use Wales Licensing / Registration trackingManage the end-to-end intake, review, approval and evidence lifecycle for Wales licensing or registration evidence.
Open guide →GuideUpload Wales Licensing / Registration evidence
Upload Wales Licensing / Registration evidenceCreate a document-intake record for Wales licensing or registration evidence and attach it to the correct linked entity.
Open guide →GuideParse Wales Licensing / Registration evidence
Parse Wales Licensing / Registration evidenceRun the module extraction step and inspect values detected from the uploaded Wales licensing or registration evidence.
Open guide →GuideReview and edit Wales Licensing / Registration details
Review and edit Wales Licensing / Registration detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Wales Licensing / Registration compliance record
Approve a Wales Licensing / Registration compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Wales Licensing / Registration PDF record
Open the Wales Licensing / Registration PDF recordOpen or generate the system PDF for an approved Wales Licensing / Registration record and distinguish it from original evidence.
Open guide →GuideDelete Wales Licensing / Registration intake evidence safely
Delete Wales Licensing / Registration intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Scotland Letting Agent Register tracking
Use Scotland Letting Agent Register trackingManage the end-to-end intake, review, approval and evidence lifecycle for Scottish letting-agent register evidence.
Open guide →GuideUpload Scotland Letting Agent Register evidence
Upload Scotland Letting Agent Register evidenceCreate a document-intake record for Scottish letting-agent register evidence and attach it to the correct linked entity.
Open guide →GuideParse Scotland Letting Agent Register evidence
Parse Scotland Letting Agent Register evidenceRun the module extraction step and inspect values detected from the uploaded Scottish letting-agent register evidence.
Open guide →GuideReview and edit Scotland Letting Agent Register details
Review and edit Scotland Letting Agent Register detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Scotland Letting Agent Register compliance record
Approve a Scotland Letting Agent Register compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Scotland Letting Agent Register PDF record
Open the Scotland Letting Agent Register PDF recordOpen or generate the system PDF for an approved Scotland Letting Agent Register record and distinguish it from original evidence.
Open guide →GuideDelete Scotland Letting Agent Register intake evidence safely
Delete Scotland Letting Agent Register intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse Northern Ireland Landlord Registration tracking
Use Northern Ireland Landlord Registration trackingManage the end-to-end intake, review, approval and evidence lifecycle for Northern Ireland landlord registration evidence.
Open guide →GuideUpload Northern Ireland Landlord Registration evidence
Upload Northern Ireland Landlord Registration evidenceCreate a document-intake record for Northern Ireland landlord registration evidence and attach it to the correct linked entity.
Open guide →GuideParse Northern Ireland Landlord Registration evidence
Parse Northern Ireland Landlord Registration evidenceRun the module extraction step and inspect values detected from the uploaded Northern Ireland landlord registration evidence.
Open guide →GuideReview and edit Northern Ireland Landlord Registration details
Review and edit Northern Ireland Landlord Registration detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a Northern Ireland Landlord Registration compliance record
Approve a Northern Ireland Landlord Registration compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the Northern Ireland Landlord Registration PDF record
Open the Northern Ireland Landlord Registration PDF recordOpen or generate the system PDF for an approved Northern Ireland Landlord Registration record and distinguish it from original evidence.
Open guide →GuideDelete Northern Ireland Landlord Registration intake evidence safely
Delete Northern Ireland Landlord Registration intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse England PRS Database tracking
Use England PRS Database trackingManage the end-to-end intake, review, approval and evidence lifecycle for PRS database registration evidence.
Open guide →GuideUpload England PRS Database evidence
Upload England PRS Database evidenceCreate a document-intake record for PRS database registration evidence and attach it to the correct linked entity.
Open guide →GuideParse England PRS Database evidence
Parse England PRS Database evidenceRun the module extraction step and inspect values detected from the uploaded PRS database registration evidence.
Open guide →GuideReview and edit England PRS Database details
Review and edit England PRS Database detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a England PRS Database compliance record
Approve a England PRS Database compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the England PRS Database PDF record
Open the England PRS Database PDF recordOpen or generate the system PDF for an approved England PRS Database record and distinguish it from original evidence.
Open guide →GuideDelete England PRS Database intake evidence safely
Delete England PRS Database intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse CMP / Client Money tracking
Use CMP / Client Money trackingManage the end-to-end intake, review, approval and evidence lifecycle for client money protection evidence.
Open guide →GuideUpload CMP / Client Money evidence
Upload CMP / Client Money evidenceCreate a document-intake record for client money protection evidence and attach it to the correct linked entity.
Open guide →GuideParse CMP / Client Money evidence
Parse CMP / Client Money evidenceRun the module extraction step and inspect values detected from the uploaded client money protection evidence.
Open guide →GuideReview and edit CMP / Client Money details
Review and edit CMP / Client Money detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a CMP / Client Money compliance record
Approve a CMP / Client Money compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the CMP / Client Money PDF record
Open the CMP / Client Money PDF recordOpen or generate the system PDF for an approved CMP / Client Money record and distinguish it from original evidence.
Open guide →GuideDelete CMP / Client Money intake evidence safely
Delete CMP / Client Money intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse HMRC / MTD tracking
Use HMRC / MTD trackingManage the end-to-end intake, review, approval and evidence lifecycle for HMRC or Making Tax Digital evidence.
Open guide →GuideUpload HMRC / MTD evidence
Upload HMRC / MTD evidenceCreate a document-intake record for HMRC or Making Tax Digital evidence and attach it to the correct linked entity.
Open guide →GuideParse HMRC / MTD evidence
Parse HMRC / MTD evidenceRun the module extraction step and inspect values detected from the uploaded HMRC or Making Tax Digital evidence.
Open guide →GuideReview and edit HMRC / MTD details
Review and edit HMRC / MTD detailsVerify extracted fields, correct errors and save a review before approval.
Open guide →GuideApprove a HMRC / MTD compliance record
Approve a HMRC / MTD compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.
Open guide →GuideOpen the HMRC / MTD PDF record
Open the HMRC / MTD PDF recordOpen or generate the system PDF for an approved HMRC / MTD record and distinguish it from original evidence.
Open guide →GuideDelete HMRC / MTD intake evidence safely
Delete HMRC / MTD intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.
Open guide →GuideUse deposit protection workflows
Use deposit protection workflowsManage deposit receipt, scheme protection, prescribed information, acknowledgement and end-of-tenancy status.
Open guide →GuideCreate a deposit protection intake
Create a deposit protection intakeRecord a deposit, protection route and supporting evidence against the linked property.
Open guide →GuideReview a deposit protection intake
Review a deposit protection intakeVerify deposit amounts, dates, tenant context, scheme details and uploaded evidence.
Open guide →GuideApprove a deposit protection record
Approve a deposit protection recordCreate the approved deposit compliance record after scheme and prescribed-information checks.
Open guide →GuideTransition a deposit protection workflow
Transition a deposit protection workflowMove a deposit record through supported lifecycle actions without skipping evidence checks.
Open guide →GuideStart a deposit return or deductions case
Start a deposit return or deductions caseSelect an eligible deposit record and open the end-of-tenancy settlement workflow.
Open guide →GuideBuild a deposit deductions breakdown
Build a deposit deductions breakdownAdd itemised deductions and keep the proposed return amount consistent with the deposit balance.
Open guide →GuideSave and initiate a deposit return case
Save and initiate a deposit return caseMove a reviewed settlement draft into the active return workflow.
Open guide →GuideOpen and resolve a deposit dispute
Open and resolve a deposit disputeRecord a dispute reason, track evidence and move the case to a supported resolution state.
Open guide →GuideComplete, close or reopen a deposit return case
Complete, close or reopen a deposit return caseFinish the workflow, record closure evidence or reopen a case when a legitimate correction is required.
Open guide →GuideExport deposit return cases to CSV
Export deposit return cases to CSVCreate a controlled CSV export of deposit-return workflow records.
Open guide →GuidePrint a deposit settlement summary
Print a deposit settlement summaryCreate a printable summary with deductions, return evidence and workflow notes.
Open guide →GuideGenerate a deposit protection PDF
Generate a deposit protection PDFCreate the system PDF from an approved deposit protection record.
Open guide →GuideUse the Right to Rent workspace
Use the Right to Rent workspaceManage tenant selection, multiple evidence files, check paths, human review and approved certificate records.
Open guide →GuideSearch for a Right to Rent tenant
Search for a Right to Rent tenantUse the live tenant search endpoint to select the exact occupier before uploading evidence.
Open guide →GuideUpload multiple Right to Rent evidence files
Upload multiple Right to Rent evidence filesCreate an OCR intake with the selected tenant, check path and all relevant evidence.
Open guide →GuideReview a Right to Rent intake
Review a Right to Rent intakeVerify adult-occupier status, applicability, outcome, evidence route and follow-up requirements.
Open guide →GuideAttach additional Right to Rent review evidence
Attach additional Right to Rent review evidenceAdd evidence discovered during review without replacing the original intake history.
Open guide →GuideApprove a Right to Rent compliance record
Approve a Right to Rent compliance recordCreate the approved record after mandatory check, outcome, evidence and declaration fields are complete.
Open guide →GuideGenerate a Right to Rent PDF certificate
Generate a Right to Rent PDF certificateCreate the system PDF from the approved Right to Rent record.
Open guide →GuideDelete a Right to Rent intake safely
Delete a Right to Rent intake safelyRemove an incorrect or duplicate intake with the appropriate permission and audit reason.
Open guide →GuideUse the Right to Rent audit workspace
Use the Right to Rent audit workspaceReview check records, evidence state and lifecycle events from the tenancy audit area.
Open guide →GuideUse the AML / KYC intake workspace
Use the AML / KYC intake workspaceManage tenant selection, multi-file evidence, OCR, review, manual credit checks, approval, notification and PDF evidence.
Open guide →GuideUpload AML / KYC evidence
Upload AML / KYC evidenceCreate a multi-file intake for identity, address, credit or due-diligence evidence.
Open guide →GuideParse AML / KYC evidence
Parse AML / KYC evidenceExtract reviewable identity and compliance details from the uploaded evidence bundle.
Open guide →GuideReview an AML / KYC intake
Review an AML / KYC intakeVerify identity, address, document validity, risk context and evidence bundle before approval.
Open guide →GuideAttach additional AML / KYC evidence
Attach additional AML / KYC evidenceAdd supporting files during review while preserving the original intake bundle.
Open guide →GuideRecord a manual AML credit check
Record a manual AML credit checkSave a structured manual credit-check result against the AML intake.
Open guide →GuideApprove an AML / KYC record
Approve an AML / KYC recordCreate the approved compliance record after evidence, review and required checks are complete.
Open guide →GuideSend an AML / KYC notification
Send an AML / KYC notificationSend the approved AML/KYC record through the supported notification workflow.
Open guide →GuideGenerate an AML / KYC PDF
Generate an AML / KYC PDFCreate the approved AML/KYC evidence PDF and open it through the supported route.
Open guide →GuideOpen an AML / KYC notification PDF
Open an AML / KYC notification PDFOpen the PDF generated for a specific AML/KYC notification log.
Open guide →GuideDelete AML / KYC evidence safely
Delete AML / KYC evidence safelyRemove an incorrect intake or document without erasing the wrong approved compliance history.
Open guide →GuideUse the AML / KYC and sanctions audit
Use the AML / KYC and sanctions auditReview AML, KYC, manual credit-check and sanctions evidence from the financial audit workspace.
Open guide →GuideUse GDPR retention and deletion controls
Use GDPR retention and deletion controlsReview retention policies, due records, legal holds, dry runs, execution and anonymisation audit results.
Open guide →GuideReview GDPR retention policies
Review GDPR retention policiesInspect policy keys, scope, retention period, record state and deletion mode.
Open guide →GuideBackfill retention metadata
Backfill retention metadataPopulate policy and due-date metadata for existing module records that lack it.
Open guide →GuideRun a GDPR retention dry run
Run a GDPR retention dry runPreview records due for retention action without changing them.
Open guide →GuideApply a GDPR legal hold
Apply a GDPR legal holdExclude a specific supported record from retention execution while a valid hold is active.
Open guide →GuideRemove a GDPR legal hold
Remove a GDPR legal holdRelease a record back to normal retention processing after the hold purpose ends.
Open guide →GuideExecute GDPR retention actions
Execute GDPR retention actionsRun approved anonymisation or deletion actions after reviewing the dry-run results.
Open guide →GuideReview GDPR retention audit logs
Review GDPR retention audit logsTrace backfill, hold, anonymisation, deletion, skip and error events.
Open guide →GuideUnderstand GDPR anonymisation boundaries
Understand GDPR anonymisation boundariesRecognise which sensitive fields the module masks while preserving operational audit structure.
Open guide →GuideReview the scheduled GDPR retention cycle
Review the scheduled GDPR retention cycleCheck the retention summary produced by the protected Compliance Monitor cron.
Open guide →GuideUse tenant information and prescribed documents
Use tenant information and prescribed documentsCreate a service log for required tenant information and link it to active approved compliance records.
Open guide →GuideCreate a tenant information service log
Create a tenant information service logRecord the property, tenant, document, service date, method and proof of service.
Open guide →GuideReview a tenant information service log
Review a tenant information service logVerify service details and select the approved compliance record that supports the pack.
Open guide →GuideIssue an official tenant information pack
Issue an official tenant information packGenerate and send the required pack letter only after linked-record checks are satisfied.
Open guide →GuideUse tenant information pack acknowledgement
Use tenant information pack acknowledgementAllow the tokenised recipient to acknowledge receipt of the issued information pack.
Open guide →GuideGenerate a tenant information service certificate
Generate a tenant information service certificateCreate the PDF certificate recording what was served, when, how and to whom.
Open guide →GuideReview tenant information service evidence
Review tenant information service evidenceUse the tenancy audit area to verify service logs, supporting files, acknowledgements and linked records.
Open guide →GuideUse possession and notice compliance
Use possession and notice complianceRecord notice evidence, review required fields and preserve service history.
Open guide →GuideUpload a possession notice intake
Upload a possession notice intakeCreate a notice intake against the correct linked property.
Open guide →GuideParse and review a possession notice
Parse and review a possession noticeExtract and verify notice dates, parties, property and service evidence.
Open guide →GuideApprove possession notice evidence
Approve possession notice evidenceApprove the notice intake after preconditions and evidence have been reviewed.
Open guide →GuideGenerate a possession notice PDF
Generate a possession notice PDFCreate the standard or detailed module report for approved notice evidence.
Open guide →GuideReview possession notice evidence
Review possession notice evidenceUse the tenancy audit workspace to trace notice records, proofs and chain-of-custody events.
Open guide →GuideUse the legacy Section 21 archive
Use the legacy Section 21 archiveReview retained historical Section 21 service records without treating them as a new live notice workflow.
Open guide →GuideUse rent increase and bidding compliance
Use rent increase and bidding complianceRecord rent or bidding changes, review decision fields and retain an audit trail.
Open guide →GuideCreate a rent increase or bidding intake
Create a rent increase or bidding intakeUpload or record the evidence for a rent change or bidding decision.
Open guide →GuideReview and approve a rent increase or bidding record
Review and approve a rent increase or bidding recordValidate the proposed change, statutory or policy fields and evidence before approval.
Open guide →GuideDelete a rent increase or bidding intake safely
Delete a rent increase or bidding intake safelyRemove an incorrect intake while preserving legitimate historical records.
Open guide →GuideUse the rent increase and bidding audit
Use the rent increase and bidding auditReview rent-change and bidding evidence, statuses and audit events.
Open guide →GuideUse tenant fees and permitted payments
Use tenant fees and permitted paymentsCreate automated fee logs, calculate supported limits and retain evidence for review.
Open guide →GuideCreate a tenant fee or permitted-payment log
Create a tenant fee or permitted-payment logRecord a fee with amount, charge date, tenant and supporting calculation details.
Open guide →GuideReview and approve a tenant fee record
Review and approve a tenant fee recordVerify the fee category, calculation and evidenced reason before approval.
Open guide →GuideDelete a tenant fee log safely
Delete a tenant fee log safelyRemove an incorrect or duplicate fee log with the correct permission.
Open guide →GuideUse the tenant fees audit
Use the tenant fees auditReview fee records, calculations, evidence and status changes.
Open guide →GuideUse pet requests compliance
Use pet requests complianceTrack pet-request intake, decision due dates, evidence, review and approval.
Open guide →GuideCreate a pet request intake
Create a pet request intakeRecord the pet request against the correct source tenancy or property.
Open guide →GuideReview and decide a pet request
Review and decide a pet requestRecord the decision, reasons, conditions and evidence before approval.
Open guide →GuideDelete a pet request intake safely
Delete a pet request intake safelyRemove an incorrect or duplicate request without losing a genuine decision history.
Open guide →GuideUse the pet requests audit
Use the pet requests auditReview request timing, decisions, evidence and lifecycle events.
Open guide →GuideUse the Redress Scheme Membership register
Use the Redress Scheme Membership registerTrack redress provider, scheme, membership reference and dates as a live governance record with evidence and audit history.
Open guide →GuideReview and update Redress Scheme Membership
Review and update Redress Scheme MembershipEdit the governance record, evidence references and review timing before approval.
Open guide →GuideApprove and open the Redress Scheme Membership PDF
Approve and open the Redress Scheme Membership PDFApprove the verified governance record and open its generated evidence PDF.
Open guide →GuideUse the ICO Data Protection Fee / Registration register
Use the ICO Data Protection Fee / Registration registerTrack ICO registration status, reference, issue, expiry and review dates as a live governance record with evidence and audit history.
Open guide →GuideReview and update ICO Data Protection Fee / Registration
Review and update ICO Data Protection Fee / RegistrationEdit the governance record, evidence references and review timing before approval.
Open guide →GuideApprove and open the ICO Data Protection Fee / Registration PDF
Approve and open the ICO Data Protection Fee / Registration PDFApprove the verified governance record and open its generated evidence PDF.
Open guide →GuideUse the Estate Agency AML Supervision register
Use the Estate Agency AML Supervision registerTrack supervisory authority, registration, status, evidence and renewal dates as a live governance record with evidence and audit history.
Open guide →GuideReview and update Estate Agency AML Supervision
Review and update Estate Agency AML SupervisionEdit the governance record, evidence references and review timing before approval.
Open guide →GuideApprove and open the Estate Agency AML Supervision PDF
Approve and open the Estate Agency AML Supervision PDFApprove the verified governance record and open its generated evidence PDF.
Open guide →GuideUse the Landlord Ombudsman register
Use the Landlord Ombudsman registerTrack ombudsman or scheme status, references, evidence and review dates as a live governance record with evidence and audit history.
Open guide →GuideReview and update Landlord Ombudsman
Review and update Landlord OmbudsmanEdit the governance record, evidence references and review timing before approval.
Open guide →GuideApprove and open the Landlord Ombudsman PDF
Approve and open the Landlord Ombudsman PDFApprove the verified governance record and open its generated evidence PDF.
Open guide →GuideUse the Material Information register
Use the Material Information registerTrack governance position, authority guidance, phase gate, enforcement date and evidence as a live governance record with evidence and audit history.
Open guide →GuideReview and update Material Information
Review and update Material InformationEdit the governance record, evidence references and review timing before approval.
Open guide →GuideApprove and open the Material Information PDF
Approve and open the Material Information PDFApprove the verified governance record and open its generated evidence PDF.
Open guide →GuideUse financial sanctions checks
Use financial sanctions checksReview the financial-sanctions compliance workspace alongside AML/KYC evidence and audit records.
Open guide →GuideUse the legal governance register
Use the legal governance registerManage the shared governance register for redress, ICO, AML supervision, ombudsman and material-information obligations.
Open guide →GuideUse the Legal & Audit dashboard
Use the Legal & Audit dashboardReview legal obligations, approved records, audit packs, PDFs and regulator export routes.
Open guide →GuideUse the approved records register
Use the approved records registerReview approved compliance records across operational workspaces.
Open guide →GuideBuild an audit pack
Build an audit packAssemble a PDF or evidence ZIP for the selected audit dataset and filters.
Open guide →GuideUse official PDF reports
Use official PDF reportsOpen system-generated compliance reports from the central legal audit area.
Open guide →GuideCreate authority or regulator exports
Create authority or regulator exportsGenerate controlled datasets for an authorised authority or regulator request.
Open guide →GuideExport an audit register to CSV
Export an audit register to CSVCreate a filtered CSV from an allowed audit workspace.
Open guide →GuideExport an audit pack PDF
Export an audit pack PDFCreate a printable audit pack using the supported workspace and filter token.
Open guide →GuideExport an audit evidence ZIP
Export an audit evidence ZIPPackage supported source evidence and reports into a controlled ZIP.
Open guide →GuideRun a compliance audit backbone check
Run a compliance audit backbone checkCreate an audit run, reconcile obligations and write evidence events for the selected audit area.
Open guide →GuideUse audit logs and chain of custody
Use audit logs and chain of custodyTrace hashes, events, source snapshots and evidence movements across the module.
Open guide →GuideUse the financial audit workspace
Use the financial audit workspaceReview AML/KYC, sanctions, CMP, client money, redress, ICO and estate-agency AML audit views.
Open guide →GuideUse the tenancy audit workspace
Use the tenancy audit workspaceReview deposit, Right to Rent, tenant fees, information service, notices, rent changes, pet requests and regional registration evidence.
Open guide →GuideUse the property audit workspace
Use the property audit workspaceReview safety certificates, HMO/licensing, building safety and asbestos audit records.
Open guide →GuideReview Gas Safety, EICR and EPC audit evidence
Review Gas Safety, EICR and EPC audit evidenceUse the combined property audit to compare core certificate coverage and expiry risk.
Open guide →GuideReview fire, legionella and alarm audit evidence
Review fire, legionella and alarm audit evidenceUse the combined property audit for fire-risk, legionella and smoke/CO alarm records.
Open guide →