Client portal application
Submit every field in the authenticated client application form and understand the generated summary and timeline.
Licence Applications
Open guide →GuideOpen the client Licence Applications list
Review licence cases owned by the signed-in customer.
Open guide →GuideStart a new client licence application
Open and submit the authenticated application form.
Open guide →GuideUnderstand the generated portal application summary
Know how intake details are combined into application_summary.
Open guide →GuideUnderstand the default portal progress note
Know what happens when Additional notes is empty.
Open guide →GuideUnderstand portal case creation events
Verify both the model creation event and landlord-submission timeline event.
Open guide →GuideComplete the client Service type field
Enter the requested licence-application service.
Open guide →GuideComplete the client Licence type field
Enter the licence type requested.
Open guide →GuideComplete the client Linked property field
Select an available property when shown.
Open guide →GuideComplete the client Authority name field
Enter the relevant licensing authority.
Open guide →GuideComplete the client Property address or reference field
Enter enough information to identify the premises.
Open guide →GuideComplete the client Outcome required field
Describe the intended licence outcome.
Open guide →GuideComplete the client Rooms or units details field
Describe relevant rooms, units or occupancy details.
Open guide →GuideComplete the client Target submission date field
Enter the preferred submission target.
Open guide →GuideComplete the client Preferred contact method field
Choose how the consultant should contact you.
Open guide →GuideComplete the client Previous application position field
Select the most accurate history.
Open guide →GuideComplete the client Urgency or deadline reason field
Explain any statutory, authority or operational deadline.
Open guide →GuideComplete the client Main application summary field
Give the full instruction and circumstances.
Open guide →GuideComplete the client Supporting document notes field
List available or expected evidence.
Open guide →GuideComplete the client Additional notes field
Add other information suitable for the case timeline.
Open guide →