Setup, access and permissions

Open Licence Applications in the client portal

Reach the authenticated customer case list. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Administrator / stated roleModule v1.0.0
Jump to steps
Where to goClient Portal → Licence Applications
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What you’ll accomplish

Reach the authenticated customer case list. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. Sign in to the client portal.
  2. Select Licence Applications.
  3. Check only cases owned by the current client.

Fields and options to review

Client menu position38
Login requiredYes
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-setup-access/

Rules the system enforces

  • The supplied hooks/controller enforce this behaviour.

How to confirm it worked

  • Open Licence Applications in the client portal completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.