Workflow

Currency help index

All Britixo help articles related to currency.

112 connected guidesLive filterPermission-aware instructions
112 guides
Guide

Britixo CRM workspace overview

Britixo CRM workspace overviewUnderstand how customers, sales, projects, support and reporting connect in one workspace.Getting started

Open guide →
Guide

Understand roles, permissions and visible menus

Understand roles, permissions and visible menusLearn why different users see different menu options and how permissions protect customer and financial data.Getting started

Open guide →
Guide

Use global search to find CRM records

Use global search to find CRM recordsFind customers, contacts, leads, invoices, projects, tasks and other records without opening each module.Getting started

Open guide →
Guide

Create and manage reminders

Create and manage remindersCreate time-based reminders linked to customers, sales records and other supported items.Dashboard and navigation

Open guide →
Guide

Use bulk PDF export

Use bulk PDF exportCreate downloadable PDF packages for supported sales records in a controlled batch.Dashboard and navigation

Open guide →
Guide

Create a customer

Create a customerCreate a company or individual customer record with billing, shipping and account details.Customers and contacts

Open guide →
Guide

Edit customer profile and account information

Edit customer profile and account informationUpdate customer identity, address, website, currency, language and account settings.Customers and contacts

Open guide →
Guide

Add and manage customer contacts

Add and manage customer contactsCreate portal-enabled contacts, assign email permissions and control contact status.Customers and contacts

Open guide →
Guide

Configure customer contact permissions

Configure customer contact permissionsChoose which portal areas a contact may access, including invoices, estimates, projects, contracts and support.Customers and contacts

Open guide →
Guide

Manage customer billing and shipping addresses

Manage customer billing and shipping addressesMaintain reusable billing and shipping details for accurate documents and tax handling.Customers and contacts

Open guide →
Guide

Use customer groups

Use customer groupsSegment customers for reporting, pricing context and operational organisation.Customers and contacts

Open guide →
Guide

Assign staff members to customers

Assign staff members to customersRestrict or organise customer ownership by assigning responsible staff.Customers and contacts

Open guide →
Guide

Upload and share customer files

Upload and share customer filesStore attachments and control whether each file is visible in the client portal.Customers and contacts

Open guide →
Guide

Add notes and reminders to a customer

Add notes and reminders to a customerRecord internal context and schedule follow-up without exposing private notes to the client.Customers and contacts

Open guide →
Guide

Import customers and contacts

Import customers and contactsPrepare a structured import file, map fields and review results before using imported records.Customers and contacts

Open guide →
Guide

Deactivate or delete a customer safely

Deactivate or delete a customer safelyUnderstand the difference between status changes and deletion, including linked-record restrictions.Customers and contacts

Open guide →
Guide

Convert a lead to a customer

Convert a lead to a customerCreate a customer and contact from a qualified lead while carrying forward relevant information.Leads and sales pipeline

Open guide →
Guide

Create a proposal

Create a proposalPrepare a persuasive sales proposal linked to a lead or customer.Proposals, estimates and requests

Open guide →
Guide

Edit proposal content and items

Edit proposal content and itemsUpdate subject, recipient, dates, currency, items, terms and rich proposal content.Proposals, estimates and requests

Open guide →
Guide

Send a proposal by email

Send a proposal by emailSend the client-facing proposal link using the configured email template.Proposals, estimates and requests

Open guide →
Guide

Track proposal status and acceptance

Track proposal status and acceptanceReview open, revised, accepted and declined activity and preserve acceptance information.Proposals, estimates and requests

Open guide →
Guide

Convert a proposal to an estimate or invoice

Convert a proposal to an estimate or invoiceReuse accepted proposal information to create the next sales document without retyping items.Proposals, estimates and requests

Open guide →
Guide

Create an estimate

Create an estimateBuild a priced estimate for a customer with items, taxes, discount, dates and terms.Proposals, estimates and requests

Open guide →
Guide

Send and manage an estimate

Send and manage an estimateEmail, download, copy, update status and review client acceptance or decline activity.Proposals, estimates and requests

Open guide →
Guide

Convert an estimate to an invoice

Convert an estimate to an invoiceGenerate an invoice from an approved estimate while preserving customer and line-item details.Proposals, estimates and requests

Open guide →
Guide

Use estimate pipeline view

Use estimate pipeline viewReview estimates visually by status and open records directly from the pipeline.Proposals, estimates and requests

Open guide →
Guide

Receive and manage estimate requests

Receive and manage estimate requestsReview customer or public requests, assign staff, change status and convert qualified requests.Proposals, estimates and requests

Open guide →
Guide

Create an estimate request form

Create an estimate request formDesign and publish a request form with the fields needed to qualify work.Proposals, estimates and requests

Open guide →
Guide

Configure estimate request statuses

Configure estimate request statusesCreate a clear internal workflow for new, reviewed, qualified and closed requests.Proposals, estimates and requests

Open guide →
Guide

Create an invoice

Create an invoiceIssue a customer invoice with accurate dates, currency, items, tax, discount and payment terms.Invoices, payments and credit notes

Open guide →
Guide

Edit a draft invoice

Edit a draft invoiceCorrect customer details, line items, dates and terms before the invoice is finalised or paid.Invoices, payments and credit notes

Open guide →
Guide

Send an invoice to a customer

Send an invoice to a customerDeliver the client portal link and PDF using the invoice email template.Invoices, payments and credit notes

Open guide →
Guide

Create and edit a recurring invoice

Create and edit a recurring invoiceConfigure an invoice template that generates future invoices on a defined schedule.Invoices, payments and credit notes

Open guide →
Guide

Understand recurring invoice generation

Understand recurring invoice generationLearn how cron, next invoice date and recurrence limits control automated invoice creation.Invoices, payments and credit notes

Open guide →
Guide

Record an invoice payment

Record an invoice paymentApply an offline or manually confirmed payment with amount, date, mode and transaction reference.Invoices, payments and credit notes

Open guide →
Guide

Record a batch payment

Record a batch paymentAllocate one received amount across multiple outstanding invoices when supported by the selected records.Invoices, payments and credit notes

Open guide →
Guide

Send overdue invoice notices

Send overdue invoice noticesSend a controlled reminder and understand automated overdue reminder settings.Invoices, payments and credit notes

Open guide →
Guide

Pause and resume overdue reminders

Pause and resume overdue remindersTemporarily stop automatic overdue messages for a specific invoice and resume them later.Invoices, payments and credit notes

Open guide →
Guide

Create a credit note

Create a credit noteIssue a credit against a customer account with items, taxes and an explanatory reference.Invoices, payments and credit notes

Open guide →
Guide

Create a credit note from an invoice

Create a credit note from an invoiceReuse invoice lines when reversing or adjusting all or part of a billed amount.Invoices, payments and credit notes

Open guide →
Guide

Apply credit to an invoice

Apply credit to an invoiceAllocate available customer credit to one or more outstanding invoices.Invoices, payments and credit notes

Open guide →
Guide

Record and manage a credit note refund

Record and manage a credit note refundDocument money returned to the customer and maintain the remaining credit balance.Invoices, payments and credit notes

Open guide →
Guide

Export invoices and sales PDFs

Export invoices and sales PDFsDownload individual or grouped invoice documents for audit, customer service or archiving.Invoices, payments and credit notes

Open guide →
Guide

Understand subscriptions in Britixo CRM

Understand subscriptions in Britixo CRMLearn how recurring online billing differs from recurring invoices and when each model is appropriate.Subscriptions and recurring revenue

Open guide →
Guide

Create a customer subscription

Create a customer subscriptionConfigure a recurring plan with customer, billing interval, amount, tax and gateway information.Subscriptions and recurring revenue

Open guide →
Guide

Edit and synchronise a subscription

Edit and synchronise a subscriptionUpdate supported local settings and synchronise the CRM record with its payment provider.Subscriptions and recurring revenue

Open guide →
Guide

Send a subscription link by email

Send a subscription link by emailInvite the customer to review and complete the subscription flow through the client-facing link.Subscriptions and recurring revenue

Open guide →
Guide

Cancel or resume a subscription

Cancel or resume a subscriptionControl recurring billing while preserving the history and gateway relationship.Subscriptions and recurring revenue

Open guide →
Guide

Configure online payment gateways

Configure online payment gatewaysEnable supported gateways, add credentials, select currencies and test checkout before production use.Subscriptions and recurring revenue

Open guide →
Guide

Troubleshoot subscription and webhook updates

Troubleshoot subscription and webhook updatesDiagnose missing status changes, failed charges and webhook or cron communication problems.Subscriptions and recurring revenue

Open guide →
Guide

Create an expense

Create an expenseRecord a business cost with category, date, amount, tax, payment mode, customer or project relationship.Expenses, items and finance setup

Open guide →
Guide

Attach a receipt to an expense

Attach a receipt to an expenseUpload supporting evidence and keep the file linked to the expense record.Expenses, items and finance setup

Open guide →
Guide

Create a recurring expense

Create a recurring expenseSchedule repeat costs and understand how cron creates the future expense records.Expenses, items and finance setup

Open guide →
Guide

Convert a billable expense to an invoice

Convert a billable expense to an invoiceCharge a customer for an eligible expense while preserving the source relationship.Expenses, items and finance setup

Open guide →
Guide

Import expenses

Import expensesPrepare and validate expense data for controlled bulk import.Expenses, items and finance setup

Open guide →
Guide

Configure expense categories

Configure expense categoriesCreate consistent categories for entry, filtering and reporting.Expenses, items and finance setup

Open guide →
Guide

Create products and services

Create products and servicesMaintain reusable descriptions, rates, tax defaults and item groups for sales documents.Expenses, items and finance setup

Open guide →
Guide

Import and organise invoice items

Import and organise invoice itemsBulk-load items, group them logically and keep standard rates current.Expenses, items and finance setup

Open guide →
Guide

Configure taxes

Configure taxesCreate named tax rates that can be selected on items, invoices, estimates and expenses.Expenses, items and finance setup

Open guide →
Guide

Configure currencies and base currency

Configure currencies and base currencyAdd supported currencies and understand the restrictions around the system base currency.Expenses, items and finance setup

Open guide →
Guide

Configure payment modes

Configure payment modesDefine offline payment methods and control which options are shown to customers.Expenses, items and finance setup

Open guide →
Guide

Create a project

Create a projectSet up a customer project with dates, billing type, members, progress and visibility options.Projects, tasks and time tracking

Open guide →
Guide

Record project expenses

Record project expensesCreate project-related costs and mark eligible expenses billable to the customer.Projects, tasks and time tracking

Open guide →
Guide

Create billable task time on an invoice

Create billable task time on an invoiceSelect eligible unbilled time and convert it into invoice line items.Projects, tasks and time tracking

Open guide →
Guide

Create a support ticket

Create a support ticketLog a customer or internal support request with contact, department, service, priority and message.Support and knowledge base

Open guide →
Guide

Publish or hide knowledge base content

Publish or hide knowledge base contentControl whether an article is available to customers and public visitors.Support and knowledge base

Open guide →
Guide

Review knowledge base performance

Review knowledge base performanceUse article views and usefulness feedback to improve self-service content.Support and knowledge base

Open guide →
Guide

Create a contract

Create a contractCreate a customer contract with subject, value, dates, type and rich contract content.Contracts and documents

Open guide →
Guide

Manage contract comments, notes and attachments

Manage contract comments, notes and attachmentsKeep internal context, customer collaboration and supporting files organised.Contracts and documents

Open guide →
Guide

Schedule an invoice email

Schedule an invoice emailChoose a future date and time for an invoice message.Email and communications

Open guide →
Guide

Schedule an estimate email

Schedule an estimate emailPrepare a future estimate delivery while keeping the document available for review.Email and communications

Open guide →
Guide

Use sales reports

Use sales reportsAnalyse invoices, payments, estimates, proposals, items, taxes and credit notes.Reports, goals and surveys

Open guide →
Guide

Use expenses and income reports

Use expenses and income reportsCompare operational costs and revenue over selected periods.Reports, goals and surveys

Open guide →
Guide

Use customer reports

Use customer reportsReview customer acquisition, groups and account-level performance.Reports, goals and surveys

Open guide →
Guide

Use lead reports

Use lead reportsMeasure lead volume, source, status, conversion and monthly trends.Reports, goals and surveys

Open guide →
Guide

Use timesheet reports

Use timesheet reportsReview tracked time by staff, project, task and period.Reports, goals and surveys

Open guide →
Guide

Create and manage goals

Create and manage goalsSet measurable targets, assign responsibility and review progress toward the selected goal type.Reports, goals and surveys

Open guide →
Guide

Create a survey

Create a surveyBuild a questionnaire with ordered questions, descriptions and publication settings.Reports, goals and surveys

Open guide →
Guide

Send a survey and manage mailing lists

Send a survey and manage mailing listsInvite selected contacts or imported email lists and avoid duplicate sends.Reports, goals and surveys

Open guide →
Guide

Review survey results

Review survey resultsAnalyse individual answers and aggregate response patterns.Reports, goals and surveys

Open guide →
Guide

Help a client view and pay invoices

Help a client view and pay invoicesGuide a customer through invoice details, PDF download and available online payment options.Client portal

Open guide →
Guide

Help a client review estimates and proposals

Help a client review estimates and proposalsExplain how customers view, comment, accept or decline supported sales documents.Client portal

Open guide →
Guide

Troubleshoot missing client portal sections

Troubleshoot missing client portal sectionsCheck contact permissions, customer relationship, document status and visibility settings.Client portal

Open guide →
Guide

Export CRM data

Export CRM dataGenerate supported data exports for portability, audit or controlled analysis.Data, privacy and security

Open guide →
Guide

Review the activity log

Review the activity logAudit important staff and system actions and clear logs only under an approved retention policy.Data, privacy and security

Open guide →
Guide

Manage spam filters and blocked senders

Manage spam filters and blocked sendersReduce unwanted support traffic while avoiding over-broad rules that block valid customers.Data, privacy and security

Open guide →
Guide

Configure general system settings

Configure general system settingsManage company, localisation, finance, customers, tasks, support, cron and other application options.System settings and customisation

Open guide →
Guide

Generate and export an e-invoice

Generate and export an e-invoiceValidate the configured template and create the supported electronic invoice output.Enterprise modules and integrations

Open guide →
Guide

Accounting & Bookkeeping module overview

Accounting & Bookkeeping module overviewUnderstand the complete Britixo Accounting & Bookkeeping workspace, its menu structure and how operational CRM records become double-entry accounting transactions.Accounting & Bookkeeping

Open guide →
Guide

Understand double-entry accounting in Britixo

Understand double-entry accounting in BritixoLearn how debits, credits, source records, ledger accounts and balanced journal lines work inside the module.Accounting & Bookkeeping

Open guide →
Guide

Complete the Accounting setup checklist

Complete the Accounting setup checklistConfigure the module in a controlled order before converting live transactions or relying on reports.Accounting & Bookkeeping

Open guide →
Guide

Configure general Accounting settings

Configure general Accounting settingsSet the financial-year, accounting basis, book-closing and automatic-conversion defaults used throughout the module.Accounting & Bookkeeping

Open guide →
Guide

Create and edit a Chart of Accounts account

Create and edit a Chart of Accounts accountAdd a ledger account with the correct type, detail classification, number, name and opening information.Accounting & Bookkeeping

Open guide →
Guide

Use account registers

Use account registersReview ledger activity by account, inspect balances and trace transactions back to their source records.Accounting & Bookkeeping

Open guide →
Guide

Configure sales invoice account mappings

Configure sales invoice account mappingsDefine how customer invoices post to accounts receivable, income, discounts, taxes and item-specific accounts.Accounting & Bookkeeping

Open guide →
Guide

Accounting transaction centre overview

Accounting transaction centre overviewReview operational records by source type, see conversion status and open the accounting details created from each record.Accounting & Bookkeeping

Open guide →
Guide

Convert sales invoices to Accounting

Convert sales invoices to AccountingCreate balanced accounting entries from eligible Britixo CRM customer invoices and review the receivable, income and tax lines.Accounting & Bookkeeping

Open guide →
Guide

Troubleshoot unconverted or incorrectly mapped transactions

Troubleshoot unconverted or incorrectly mapped transactionsFind why a source record did not convert or posted to unexpected ledger accounts.Accounting & Bookkeeping

Open guide →
Guide

Banking workspace overview

Banking workspace overviewManage bank accounts, connected or imported feeds, posted transactions, matching and bank reconciliation from one permission-aware area.Accounting & Bookkeeping

Open guide →
Guide

Create and manage an Accounting bank account

Create and manage an Accounting bank accountAdd the bank or cash account used by feeds, registers, checks, transfers and reconciliation.Accounting & Bookkeeping

Open guide →
Guide

Configure Plaid bank-feed settings

Configure Plaid bank-feed settingsSet the environment and connection values used by the optional Plaid integration before connecting bank accounts.Accounting & Bookkeeping

Open guide →
Guide

Connect and sync a bank feed

Connect and sync a bank feedConnect an Accounting bank account to Plaid and retrieve eligible external bank transactions into the feed review queue.Accounting & Bookkeeping

Open guide →
Guide

Create a bank transfer

Create a bank transferMove value between two owned cash or bank accounts without treating the movement as income or expense.Accounting & Bookkeeping

Open guide →
Guide

Create and edit a supplier bill

Create and edit a supplier billRecord a supplier liability with accurate vendor, dates, lines, accounts, tax, memo and attachments.Accounting & Bookkeeping

Open guide →
Guide

Configure Accounting currency rates

Configure Accounting currency ratesMaintain exchange rates used by supported multi-currency accounting and reporting workflows.Accounting & Bookkeeping

Open guide →
Guide

Retrieve online currency rates and review logs

Retrieve online currency rates and review logsFetch available exchange rates from the configured online source and audit the retrieval results before use.Accounting & Bookkeeping

Open guide →
Guide

Modify income statement presentation

Modify income statement presentationCreate controlled presentation rules for Profit & Loss and related income-statement output without changing the underlying ledger transactions.Accounting & Bookkeeping

Open guide →
Guide

Reset Accounting configuration or data safely

Reset Accounting configuration or data safelyUnderstand the module's reset actions and use them only in an authorised recovery or pre-production process.Accounting & Bookkeeping

Open guide →
Guide

Remove invalid or wrongly mapped Accounting entries

Remove invalid or wrongly mapped Accounting entriesUse the module's maintenance actions only after identifying the exact invalid record or mapping problem and protecting audit history.Accounting & Bookkeeping

Open guide →
Guide

Use Balance Sheet reports

Use Balance Sheet reportsReview assets, liabilities and equity as of a selected date through standard, detail, summary and comparison views.Accounting & Bookkeeping

Open guide →
Guide

Export, print and filter Accounting reports

Export, print and filter Accounting reportsProduce controlled PDF, spreadsheet or printed outputs with enough filter context to be reproducible.Accounting & Bookkeeping

Open guide →
Guide

Configure appointment invoice and tax settings

Configure appointment invoice and tax settingsChoose whether eligible client bookings can create invoices and whether service amounts use no tax, a custom tax or a system tax.Appointments & Scheduling

Open guide →