Open the Letter Manager Internal Full View
Follow this guide to review the unfiltered staff record, content, enclosure and signature evidence. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.
Where to goAdmin Area → Letter Manager → Sent Letters History → Internal Full View icon
Before you start
- Use an authorised account and confirm the customer, external recipient, template, letter or configuration is the intended one.
- Follow the exact route shown above and verify the stored record, generated file and delivery evidence instead of relying on an alert alone.
What you’ll accomplish
Review the unfiltered staff record, content, enclosure and signature evidence. These instructions follow the inspected module’s live hook, route, controller, model, installer, PDF helper and view flow.
Follow these steps
- Find the letter.
- Select the blue eye icon.
- Check Internal Record Data.
- Check the full subject and content.
- Go to PDF, enclosure and signature sections where present.
- Use Copy Ref for support or audit work.
Fields and options to review
Action scopeCheck the unfiltered staff record, content, enclosure and signature evidence.
Module version1.0.0
Exact routeAdmin Area → Letter Manager → Sent Letters History → Internal Full View icon
EvidenceVerify the history row, PDF, email metadata, open evidence, signature, public page, client view or postal fields produced by this flow.
Rules the system enforces
- The internal view does not apply Public Verification Fields settings.
- Invalid or missing IDs redirect to the dashboard with a warning.
How to confirm it worked
- The requested letter, template, setting, file or tracking detail is created or updated through the supported route.
- The history row, generated PDF, email/send metadata, public verification, signature evidence, client view or postal display agrees with the action.
- Any warning, missing file or failed send is investigated rather than bypassed.
Security, privacy and operational checks
- Apply least privilege and verify recipient identity before sending or exposing public links.
- Protect PDFs, enclosures, signatures, verification URLs, email-open metadata, IP addresses and customer data under organisational policy.
- Test configuration and deployment changes with controlled records before production-wide use.
- Interpret email opens and e-signatures according to their documented technical limitations.
Continue with related guidance
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