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Accounting & Bookkeeping · How-to guide

Use Income by Customer and Deposit Detail reports

Analyse revenue by customer and trace bank deposits back to the payments or transactions that produced them. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: Finance and account managersFeature: Customer income reportingModule v1.4.5
Jump to steps
Where to goAccounting → Reports → Income by Customer Summary / Deposit Detail
Before you startThis guide follows Accounting and Bookkeeping module version 1.4.5. The required access is Accounting Reports: View. A related screen can remain hidden when an optional module is inactive, a source record is in an ineligible status, the selected account is inactive or the user is not an assigned approver.

What you’ll accomplish

Analyse revenue by customer and trace bank deposits back to the payments or transactions that produced them. It forms part of Britixo Enterprise CRM's Accounting & Bookkeeping module and uses the module's permission-aware controller, status and mapping flow rather than a generic spreadsheet process.

How the module flow works

The module provides Income by Customer Summary and Deposit Detail as distinct reports because revenue and cash are different measures.

Accrual income can exist before payment; deposits can include non-customer receipts.

Use Accounts Receivable ageing to connect customer revenue, invoice and payment positions.

Follow these steps

  1. Run Income by Customer Summary for the period.
  2. Check top, negative or unexpected customer totals.
  3. Go to source invoice and credit activity.
  4. Run Deposit Detail for cash-receipt analysis.
  5. Compare batch deposits with customer payments.
  6. Reconcile bank totals.
  7. Export management results with basis and period labelled.

Fields and decisions to review

Income by Customer SummaryAggregates recognised income by customer for the period.
Customer relationshipDepends on converted source transactions carrying customer context.
Deposit DetailShows bank deposit composition.
Credits and refundsCan reduce net customer income or cash.
Date basisUse consistent cash or accrual interpretation.

How to confirm it worked

After the action is saved, Britixo keeps the Accounting record connected to its source and updates the visible status or ledger data supported by this workflow. Review the saved result rather than relying only on a success message. Where the action posts accounting data, total debits and credits must balance and the accounts must match the approved mapping or manual selection.

  • Open the saved record and confirm its final status.
  • Review the source reference and every debit and credit line where ledger data was created.
  • Use the relevant register, ageing, reconciliation or report to verify the wider effect.

Controls, checks and common mistakes

  • Do not equate revenue with cash received.
  • Review customer credits and refunds.
  • Check missing customer links on manual entries.
  • Protect commercially sensitive results.
  • Use the least destructive correction available and record the reason for material changes.
  • Do not bypass a permission, approval or closed-period control by changing unrelated data.
Accounting and data safetyDeletion, reset, void, refund, mapping, journal and reconciliation actions can change financial history. Use approved access, retain supporting evidence and validate the result in the General Ledger or relevant control report.
Browse connected topics:invoicepaymentbankingreconciliationcheckreportapprovalmappingdouble-entrysales accountingexpensetaxcustomers
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