Fine-tuning data sources and eligibility

Understand the default fine-tuning training prompt

This guide explains that how each source item is converted into a user/assistant example. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM administrators and authorised staffPermission: Technical administratorModule v1.0.0
Jump to steps
Where to goCode-backed reference → OpenAiProvider::formatTrainingData
Before you start
  • Use an account with Technical administrator and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What you’ll accomplish

Know how each source item is converted into a user/assistant example. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Follow these steps

  1. Go to Code-backed reference → OpenAiProvider::formatTrainingData.
  2. Select the relevant record, filter, report, model or configuration described below.
  3. Use the displayed action or read the current values without altering unrelated data.
  4. Compare the output with the code-backed rules and expected result in this guide.
  5. Record or correct any mismatch before relying on the output in production.

Fields and options to review

ActionUnderstand the default fine-tuning training prompt
Exact navigationCode-backed reference → OpenAiProvider::formatTrainingData
Module version1.0.0
VerificationVerify the saved record, status, output or setting in the same workspace and review any linked activity, file or notification.

Rules the system enforces

  • The user message is Tell me about {title}.
  • The assistant message is the source content.
  • The system message is the current CRM AI system prompt.

How to confirm it worked

  • The supported understand the default fine-tuning training prompt flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Restrict the API key and AI settings to authorised administrators.
  • Do not submit confidential, special-category or unnecessary personal data to the external AI provider.
  • Check generated text before using it in customer, staff, legal, financial or compliance communication.
  • Monitor provider billing and retention independently because this module has no built-in cost dashboard.