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Fine-tuning data sources and eligibility

Extend eligible knowledge-base sources with the openai_fine_tuning_knowledge_base filter

Adjust the collected public article array through the supported hook. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM administrators and authorised staffPermission: DeveloperModule v1.0.0
Jump to steps
Where to goDevelopment integration → hook openai_fine_tuning_knowledge_base
Before you start
  • Use an account with Developer and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What you’ll accomplish

Adjust the collected public article array through the supported hook. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Follow these steps

  1. Go to Development integration → hook openai_fine_tuning_knowledge_base.
  2. Select the exact record or option described in this guide.
  3. Complete the displayed fields or action using the rules below.
  4. Save or submit once and resolve any validation response.
  5. Check the resulting record, status, file, notification or integration effect.

Fields and options to review

ActionExtend eligible knowledge-base sources with the openai_fine_tuning_knowledge_base filter
Exact navigationDevelopment integration → hook openai_fine_tuning_knowledge_base
Module version1.0.0
VerificationVerify the saved record, status, output or setting in the same workspace and review any linked activity, file or notification.

Rules the system enforces

  • The filter must return valid title/content records expected by the formatter.
  • Check privacy and quality after adding non-default sources.

How to confirm it worked

  • The supported extend eligible knowledge-base sources with the openai_fine_tuning_knowledge_base filter flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Restrict the API key and AI settings to authorised administrators.
  • Do not submit confidential, special-category or unnecessary personal data to the external AI provider.
  • Check generated text before using it in customer, staff, legal, financial or compliance communication.
  • Monitor provider billing and retention independently because this module has no built-in cost dashboard.
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