Tenancy terminations and acknowledgement

Complete tenancy termination closure fields

Complete and verify every supported field in this terminations group. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: HMO Manager: Create or EditModule v2.0.1
Jump to steps
Where to goAdmin Area → HMO Manager → Bookings → Booking row → Terminate → Termination Records
Before you start
  • Use the exact navigation above and confirm the intended record, tenant, customer, property, document or date range.
  • Verify module activation and the stated permission instead of using another staff member’s account.
  • For public, email, provider, finance, signature or destructive actions, use a controlled test record before production use.

What you’ll accomplish

Complete and verify every supported field in this terminations group. These instructions follow the supplied module’s live menus, controller actions, form fields, model validation and downstream effects.

Follow these steps

  1. Sign in to the staff admin area and open Admin Area → HMO Manager → Bookings → Booking row → Terminate → Termination Records.
  2. Verify that your account meets the access rule: HMO Manager: Create or Edit.
  3. Go to the required record or configuration and review its current values before making a change.
  4. Complete the displayed fields or action exactly as described in this guide.
  5. Save, submit, download or confirm the action using the button presented by the module.
  6. Reopen the source record and verify the expected status, output, notification, file or linked record.

Fields and options to review

Final Payment Settledfinal_payment_settled
Deposit Refundeddeposit_refunded
Tenant Removed From Occupancytenant_removed_from_occupancy
Access Removedaccess_removed
Forwarding Addressforwarding_address
Admin Notesadmin_notes
Statusstatus
Category/help-centre/category/hmo-manager/
Topic/help-centre/topic/hmo-manager-terminations/

Rules the system enforces

  • The supplied form/model accepts the listed field names in this workflow.
  • Use verified source evidence and reopen the saved record to confirm each value.

How to confirm it worked

  • The complete tenancy termination closure fields workflow completes without bypassing the module’s permission and validation checks.
  • The saved value, generated file, status, notification or linked CRM record is visible from the same workspace.
  • Any validation message remains visible until the source data or setting is corrected.

Security, privacy and operational checks

  • Use least-privilege staff access and do not use another person’s account to reach a hidden action.
  • Check personal, financial, identity and compliance data before sending, exporting or exposing it through a public link.
  • Test configuration, email, public forms, accounting effects and provider connections with controlled records before production-wide use.