Rooms, occupancy and availability

Add or edit an occupant

Follow the code-backed add or edit an occupant workflow. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: HMO Manager: Create or EditModule v2.0.1
Jump to steps
Where to goAdmin Area → HMO Manager → Properties → Open property → Occupants → Add/Edit
Before you start
  • Use the exact navigation above and confirm the intended record, tenant, customer, property, document or date range.
  • Verify module activation and the stated permission instead of using another staff member’s account.
  • For public, email, provider, finance, signature or destructive actions, use a controlled test record before production use.

What you’ll accomplish

Follow the code-backed add or edit an occupant workflow. These instructions follow the supplied module’s live menus, controller actions, form fields, model validation and downstream effects.

Follow these steps

  1. Sign in to the staff admin area and open Admin Area → HMO Manager → Properties → Open property → Occupants → Add/Edit.
  2. Verify that your account meets the access rule: HMO Manager: Create or Edit.
  3. Go to the required record or configuration and review its current values before making a change.
  4. Complete the displayed fields or action exactly as described in this guide.
  5. Save, submit, download or confirm the action using the button presented by the module.
  6. Reopen the source record and verify the expected status, output, notification, file or linked record.

Fields and options to review

Fieldsoccupant_name, email, phone, status, right_to_rent_status, emergency_contact, notes, move_in_date, move_out_date, room_id
Category/help-centre/category/hmo-manager/
Topic/help-centre/topic/hmo-manager-rooms-occupancy/

Rules the system enforces

  • Link the occupant to the correct room and verify occupancy counts.
  • Right-to-rent status is an operational record and should be supported by KYC/evidence.

How to confirm it worked

  • The add or edit an occupant workflow completes without bypassing the module’s permission and validation checks.
  • The saved value, generated file, status, notification or linked CRM record is visible from the same workspace.
  • Any validation message remains visible until the source data or setting is corrected.

Security, privacy and operational checks

  • Use least-privilege staff access and do not use another person’s account to reach a hidden action.
  • Check personal, financial, identity and compliance data before sending, exporting or exposing it through a public link.
  • Test configuration, email, public forms, accounting effects and provider connections with controlled records before production-wide use.