Document Intake & Licensing Registration · How-to guide

Approve a Wales Licensing / Registration compliance record

Convert a reviewed intake into an approved compliance record only after mandatory evidence checks pass. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: Compliance administrators and authorised property staffPermission: Compliance Monitor: Edit or AdministratorModule v1.0.0
Jump to steps
Where to goLicensing & Gov → Wales Licensing / Registration → Review → Approve
Before you startApproval is an evidential decision. Do not approve solely because automated extraction completed successfully.

What you’ll accomplish

Convert a reviewed intake into an approved compliance record only after mandatory evidence checks pass. The supplied Compliance Monitor module keeps live operational records, source documents, generated evidence and audit history connected through shared section keys, compliance types and linked-entity references.

How the workflow fits together

This feature sits inside the Compliance Monitor lifecycle. Source evidence is attached to a linked entity, reviewed by authorised staff and converted into an approved record only when the required fields and evidence are complete.

Follow these steps

  1. Go to the reviewed intake.
  2. Verify mandatory dates, references, linked entity and evidence are complete.
  3. Resolve any missing-requirements warning.
  4. Select Approve and Create Record or Update Approved Compliance Record.
  5. Go to the resulting compliance record and verify its status, certificate number and snapshot.

Fields and decisions to review

Linked propertyVerify the linked property against the uploaded evidence and linked source record.
Document typeVerify the document type against the uploaded evidence and linked source record.
Licence or registration typeVerify the licence or registration type against the uploaded evidence and linked source record.
Licensing body or registerVerify the licensing body or register against the uploaded evidence and linked source record.

Record, audit and evidence checks

Reopen the relevant workspace after saving. Confirm the intake ID or record reference, linked entity, status, dates, evidence list, generated PDF and any notification or audit entry. Where the module offers separate source evidence and system PDF buttons, review both rather than assuming they contain the same information.

How to confirm it worked

The resulting status, evidence, PDF, notification or audit event remains available through the relevant Compliance Monitor register. A successful browser message confirms that the request was handled; the register and audit history confirm what was actually retained.

Controls, checks and common mistakes

  • Verify the linked property, tenant, company or record ID before uploading, approving, sending, exporting or deleting.
  • Do not treat OCR, parsing, confidence or a success alert as a substitute for human evidence review.
  • Verify the saved record and audit history after every state-changing action.
  • Keep original uploaded evidence distinct from system-generated PDFs and notification evidence.
  • Use least privilege and avoid administrator-only actions unless the task genuinely requires them.
  • This module supports operational compliance records; it does not replace professional legal, regulatory or safety advice.
Compliance and data safetyUse the module as an operational evidence and workflow tool. Verify legal, safety, tax, licensing, data-protection and regulatory decisions with the organisation’s authorised professional process.