Workflow

Sales and purchase returns, fees and warranty

Create return orders, control stock effects, record serial numbers, apply fees and report warranty information.

19 connected guidesLive filterPermission-aware instructions
19 guides
Category

Inventory & Warehousing Management System

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Use the return-order register

Search sales and purchase return orders.

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Create a return order

Select return type, related source, client/vendor, warehouse, date and item lines.

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Create a sales return

Return delivered stock from a customer and create the appropriate stock-import effect.

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Create a purchase return

Return received stock to a vendor and create the appropriate stock-export effect.

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Load related order or document data

Select a supported relationship and load its items into the return.

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Complete return-order lines

Choose item, return quantity, warehouse, serial and fee information.

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Load client or vendor details

Use the supported party selection and related-data actions.

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Select serial numbers for a return

Identify the exact serial values being returned or sent back.

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Apply return-order fees

Use the configured return fee and total calculations.

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Validate a return before approval

Resolve relationship, quantity, serial and stock errors.

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Approve a return order

Record the configured approval or rejection decision.

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Create stock import or export from a return

Run the implemented action that posts the approved return into inventory.

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View return-order details

Review party, source, items, fees, approval and stock-document relationships.

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Download a return-order PDF

Generate the return PDF.

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Delete an eligible return order

Delete only where permission and status permit.

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Use the warranty-period report

Review serialised products and warranty dates.

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Download a warranty-period PDF

Generate warranty-period evidence as PDF.

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Review expired inventory

Use the expiry table to identify affected stock.

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