Chat and text-enhancement flow

Extend AI text enhancement with the before_ai_tickets_enhance_text filter

Alter the source text through the registered filter before it is sent. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM administrators and authorised staffPermission: DeveloperModule v1.0.0

Jump to steps

Where to goDevelopment integration → hook before_ai_tickets_enhance_text

Before you start

Use an account with Developer and confirm the intended record or setting before making a change.
Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What you’ll accomplish

Alter the source text through the registered filter before it is sent. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Follow these steps

Go to Development integration → hook before_ai_tickets_enhance_text.
Select the exact record or option described in this guide.
Complete the displayed fields or action using the rules below.
Save or submit once and resolve any validation response.
Check the resulting record, status, file, notification or integration effect.

Fields and options to review

ActionExtend AI text enhancement with the before_ai_tickets_enhance_text filter

Exact navigationDevelopment integration → hook before_ai_tickets_enhance_text

Module version1.0.0

VerificationVerify the saved record, status, output or setting in the same workspace and review any linked activity, file or notification.

Rules the system enforces

The filter can change the text entering the enhancement prompt.
Do not inject secrets or unsupported markup.

How to confirm it worked

The supported extend ai text enhancement with the before_ai_tickets_enhance_text filter flow completes without bypassing permission or validation checks.
The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

Restrict the API key and AI settings to authorised administrators.
Do not submit confidential, special-category or unnecessary personal data to the external AI provider.
Check generated text before using it in customer, staff, legal, financial or compliance communication.
Monitor provider billing and retention independently because this module has no built-in cost dashboard.

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