Category

Goals

Define measurable CRM goals, calculate achievement from live CRM records and notify staff when targets succeed or fail.

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7 guides
Workflow

Setup, access and navigation

Use version 2.3.0 to define targets whose achievement is calculated from CRM records.

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Goal form fields and ownership

Enter subject, type, target, dates, owner, notifications and any required contract type.

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Progress, labels and calculations

Compare the calculated total with the target and understand the 100% cap.

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Notifications and cron

Allow the CRM cron to evaluate unnotified goals after each cron run.

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Dashboard, search and lifecycle

Review eligible unnotified goals and progress from the dashboard right column.

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Limitations and troubleshooting

Avoid expecting exports, API endpoints, webhooks, public portal pages, file uploads or module settings that are not supplied.

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Goal types and source-record rules

Sum payment records in the date range; staff-specific goals filter linked invoice sale_agent.

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