Workflow

Setup, access and navigation

Setup, access and navigation: Define measurable CRM goals, calculate achievement from live CRM records and notify staff when targets succeed or fail.

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6 guides
Category

Goals

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Guide

Understand the Goals module

Use version 2.3.0 to define targets whose achievement is calculated from CRM records.

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Install and activate Goals

Activate the module and create its goals table.

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Assign Goals permissions

Control who can view, create, edit and delete goals.

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Open the Goals workspace

Review goal subject, owner, target, dates, type and progress.

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Create a goal from quick create

Open the Goal quick action and complete a new target.

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