Placeholders and rendering

Understand e-Invoice render error output

Recognise error XML/JSON returned by runtime rendering exceptions. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM staffPermission: Staff loginModule v1.0.0
Jump to steps
Where to goAdmin Area → invoice/credit note → e-Invoice → View/Download
Before you start
  • Use an authorised account and confirm the source CRM record or setting is correct.
  • Follow the exact route shown above; do not force database values to imitate a completed action.

What you’ll accomplish

Recognise error XML/JSON returned by runtime rendering exceptions. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.

Follow these steps

  1. Go to the generated output.
  2. If it contains an error object/element, review the CRM activity log.
  3. Correct the template/data assumption.
  4. Validate and generate again.

Fields and options to review

Action scopeRecognise error XML/JSON returned by runtime rendering exceptions.
Module version1.0.0
NavigationAdmin Area → invoice/credit note → e-Invoice → View/Download
EvidenceVerify the stored record, status, output, email, event or log produced by the code path.

Rules the system enforces

  • XML errors are logged and returned as <error>…</error>.
  • JSON errors are logged and returned as {"error":"…"}.

How to confirm it worked

  • The requested record, output or setting is created or updated through the supported module flow.
  • Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
  • An error message is investigated rather than bypassed.

Security, privacy and operational checks

  • Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
  • Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
  • Test configuration changes with controlled records before production-wide use.
  • Retain or delete evidence only under an authorised retention process.