Workflow

Settings, privacy and retention

Control collection, live window, retention, DNT/GPC, staff exclusion and IP storage.

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14 guides
Category

Visitor Intelligence & Live Engagement

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Open Visitor Intelligence settings

Review collection and privacy options.

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Enable or disable visitor collection

Use Collection Enabled to accept or ignore new tracking requests.

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Set the live visitor window

Enter 1–60 minutes in the user interface.

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Set the retention period

Enter 1–3650 days in the user interface.

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Understand retention automation limits

A cleanup_old_data model method exists, but this source registers no cron hook that proves scheduled cleanup.

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Respect Do Not Track and Global Privacy Control

Enable the option to ignore eligible DNT/GPC requests.

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Store full IP addresses

Enable only where lawful and operationally required; the IP hash remains available.

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Use hashed IP evidence

The collector calculates a one-way IP hash even when full IP storage is disabled.

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Exclude staff tracking

Enable the setting to avoid collecting eligible staff sessions.

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Understand installed default settings

Defaults are retention 90, full IP on, DNT on, staff exclusion on, live window 5 and collection enabled.

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Understand the full-IP fallback

If the option is absent, model fallback can behave as full-IP storage off.

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Understand server-side numeric validation

The controller enforces a minimum of 1; the form supplies the practical upper limits.

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Save Visitor Intelligence settings

Submit the displayed values and verify the refreshed state.

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