Live monitor and visitor feed

Visitor Intelligence & Live Engagement

Open the Live Monitor

View active sessions and KPI totals.

Read the live visitors KPI

Review visitors inside the configured live window.

Read today’s session KPI

Review session volume for the current day.

Read today’s page-view KPI

Review page-view volume for the current day.

Read today’s event KPI

Review event volume for the current day.

Read a live visitor row

Review identity, location, device, browser, current page, referrer and event count.

Open a session from the live feed

Use View to open complete journey detail.

Start chat from the live feed

Use Chat on an eligible live visitor.

Understand live-feed refresh

The page polls live_json to refresh current data.

Understand the live result limit

The live endpoint returns at most 50 rows.

Control live-monitor sound preference

Use the displayed browser control; the preference is stored locally in that browser.

Use the current-page value

Identify the visitor’s latest tracked location.

Use referrer evidence

Review the recorded referrer where the browser supplies it.

Interpret visitor location

Treat location as best-effort network-derived context, not precise physical position.

Interpret device and browser values

Use parsed user-agent information for support context.