Workflow

Real Estate Management — Client and landlord portals

Use client property, request, status, compliance and payout pages plus landlord maintenance visibility.

16 connected guidesLive filterPermission-aware instructions
16 guides
Guide

Open the client Real Estate menu

Open the client Real Estate menuUse the client portal module entry and available children.Client Portal → Real Estate

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Browse client portal properties

Browse client portal propertiesReview properties visible to the current customer/contact.Client Portal → Real Estate → Properties

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Open a client property detail

Open a client property detailReview listing, media, map, agent/company and available actions.Client Portal → Real Estate → Properties → open property

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Preview a client property file

Preview a client property fileOpen an authorised attachment.Client Portal → Real Estate → Properties → open property → Files

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Delete a client-uploaded Real Estate attachment

Delete a client-uploaded Real Estate attachmentRemove a file only when the portal exposes the supported action and ownership allows it.Client Portal → Real Estate → relevant profile/request → Files → Delete

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Use the client portal buy application

Use the client portal buy applicationCreate and review buy requests.Client Portal → Real Estate → Buy Application

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Use the client portal rental application

Use the client portal rental applicationCreate and review rent requests.Client Portal → Real Estate → Rental Application

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Use the client renter profile

Use the client renter profileMaintain identity, address, income, occupants, pets and files.Client Portal → Real Estate → Renter Profile

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Open linked property status

Open linked property statusReview property/status information linked to the portal customer.Client Portal → Real Estate / Property & Compliance → Linked Property Status

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Download a linked compliance certificate

Download a linked compliance certificateOpen a compliance certificate for a linked record.Client Portal → Property & Compliance → open linked property → Certificate

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Open client supplier/maintenance information

Open client supplier/maintenance informationReview tenant-visible maintenance data and submit feedback.Client Portal → Real Estate → Maintenance

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Open client payout information

Open client payout informationReview the current linked client/landlord payout records.Client Portal → Real Estate → Payouts

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Open landlord maintenance

Open landlord maintenanceReview jobs for linked landlord properties.Landlord Portal/Client Portal → Maintenance

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Open landlord job report

Open landlord job reportReview a single authorised maintenance job report.Landlord Portal/Client Portal → Maintenance → Job Report

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Understand client portal menu omissions

Understand client portal menu omissionsDo not expect commented Saved Properties or My Rental Listings menu entries.Client Portal → Real Estate

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Troubleshoot a portal property or certificate access denial

Troubleshoot a portal property or certificate access denialCheck current contact/customer, property link, record status/privacy and certificate relationship.Admin Area → Customers → client → linked properties and Client Portal

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