Icons, ordering and storage rules

Understand removed menu items

This guide explains that how stale saved entries are handled after a module/menu removal. The guide then takes you through the correct route, the checks to complete before making changes, the workflow in order, and the evidence to review afterwards.

Audience: CRM administratorsPermission: Administrator / technical supportModule v2.3.0
Jump to steps
Where to goAdmin Area → Setup → Menu Setup
Before you start
  • Verify the module is active and use the exact navigation shown above.
  • Use an account with the stated module and core CRM permissions.
  • Use known test records when changing statuses, visibility, saved filters or global navigation.

What you’ll accomplish

Know how stale saved entries are handled after a module/menu removal. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Follow these steps

  1. Go to the relevant Main Menu or Setup Menu builder.
  2. Make one controlled change that demonstrates the rule.
  3. Save and reload the CRM navigation.
  4. Reset after the test when the change is not required.

Fields and options to review

Code-backed ruleSaved items that no longer exist in the runtime menu are ignored.

Rules the system enforces

  • Saved items that no longer exist in the runtime menu are ignored.

How to confirm it worked

  • Understand removed menu items completes without a validation or permission error.
  • The refreshed report, menu or saved-template page shows the expected state.
  • A second authorised user sees only the records and navigation allowed by their core CRM permissions.

Security, privacy and operational checks

  • Test changes with a non-production record or a controlled administrator account before wider rollout.
  • Do not use navigation visibility as a substitute for core CRM record permissions.