Category

Leads and sales pipeline

Capture, qualify, organise and convert leads using list, Kanban and web-to-lead tools.

13 connected guidesLive filterPermission-aware instructions
13 guides
Guide

Create a lead manually

Create a lead manuallyCapture prospect details, source, status, value, tags and assigned staff.

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Use the leads list view

Use the leads list viewFilter, sort, search and perform controlled bulk actions across lead records.

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Use the leads Kanban pipeline

Use the leads Kanban pipelineMove leads between statuses visually and focus on active opportunities.

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Configure lead statuses

Configure lead statusesCreate and order pipeline stages that match the organisation’s qualification process.

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Configure lead sources

Configure lead sourcesTrack where prospects originate for attribution and performance reporting.

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Assign and reassign leads

Assign and reassign leadsTransfer ownership while preserving notes, activity and communication history.

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Add lead notes, activities and attachments

Add lead notes, activities and attachmentsBuild a complete internal timeline of calls, decisions, files and follow-up actions.

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Mark leads as lost or junk

Mark leads as lost or junkRemove unsuitable leads from the active pipeline without immediately deleting their history.

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Convert a lead to a customer

Convert a lead to a customerCreate a customer and contact from a qualified lead while carrying forward relevant information.

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Create a web-to-lead form

Create a web-to-lead formBuild an embeddable form that creates leads automatically from a website.

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Configure lead email integration

Configure lead email integrationCreate leads from incoming email after mailbox, cron and routing settings are correctly configured.

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Category

Companies House Leads →

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Guide

Import selected companies to Leads →

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