Leads and sales pipeline
Capture, qualify, organise and convert leads using list, Kanban and web-to-lead tools.
Create a lead manually
Create a lead manuallyCapture prospect details, source, status, value, tags and assigned staff.
Open guide →GuideUse the leads list view
Use the leads list viewFilter, sort, search and perform controlled bulk actions across lead records.
Open guide →GuideUse the leads Kanban pipeline
Use the leads Kanban pipelineMove leads between statuses visually and focus on active opportunities.
Open guide →GuideConfigure lead statuses
Configure lead statusesCreate and order pipeline stages that match the organisation’s qualification process.
Open guide →GuideConfigure lead sources
Configure lead sourcesTrack where prospects originate for attribution and performance reporting.
Open guide →GuideAssign and reassign leads
Assign and reassign leadsTransfer ownership while preserving notes, activity and communication history.
Open guide →GuideAdd lead notes, activities and attachments
Add lead notes, activities and attachmentsBuild a complete internal timeline of calls, decisions, files and follow-up actions.
Open guide →GuideMark leads as lost or junk
Mark leads as lost or junkRemove unsuitable leads from the active pipeline without immediately deleting their history.
Open guide →GuideConvert a lead to a customer
Convert a lead to a customerCreate a customer and contact from a qualified lead while carrying forward relevant information.
Open guide →GuideCreate a web-to-lead form
Create a web-to-lead formBuild an embeddable form that creates leads automatically from a website.
Open guide →GuideConfigure lead email integration
Configure lead email integrationCreate leads from incoming email after mailbox, cron and routing settings are correctly configured.
Open guide →Category