Voice gateway, activation and deployment
Configure direct SIP-over-WSS, isolated switch output, activation snapshots, firewall/runtime publication, event bridge and live validation.
xConnect
Open guide →GuideUnderstand direct SIP-over-WSS deployment
Use the supplied isolated voice runtime without enabling external trunks or PSTN.
Open guide →GuideRun the read-only voice audit
Inspect current services, profiles, ports, certificates and paths before changes.
Open guide →GuideRepair the internal SIP profile safely
Apply the supplied scoped profile correction only after audit evidence.
Open guide →GuideConfigure xConnect and synchronise
Set WSS URL, domain and isolated switch path, then generate module-owned configuration.
Open guide →GuidePublish the WebRTC runtime
Expose the approved WSS/RTP runtime while keeping private SIP and event-control services protected.
Open guide →GuideInstall switch synchronisation automation
Install the supplied controlled automation for queued/static configuration updates.
Open guide →GuideInstall the event bridge
Configure the signed event service and secret file.
Open guide →GuideOpen only required voice firewall paths
Permit the documented WSS/RTP traffic and keep SIP listeners/event control private.
Open guide →GuideCreate an activation snapshot
Capture module settings and switch configuration evidence before activation changes.
Open guide →GuideRestore an activation snapshot
Use only a valid readable temporary snapshot under the allowed path and 128 MB limit.
Open guide →GuideActivate direct SIP
Apply the configured WSS/domain/path with rollback ownership and optional keep-paused controls.
Open guide →GuidePause internal calling
Disable internal calling safely before maintenance or rollback.
Open guide →GuideResume internal calling
Re-enable internal calling only after readiness checks pass.
Open guide →GuideSynchronise switch configuration
Generate, validate and install the current tenant/extension/route configuration.
Open guide →GuideRetain and use rollback evidence
Keep an activation/switch snapshot only for the controlled operation that owns rollback.
Open guide →GuideVerify WSS and TLS
Confirm secure WebSocket reachability and valid production certificates.
Open guide →GuideVerify browser media
Confirm allowed media paths and two-way audio.
Open guide →GuideKeep SIP and event control private
Do not expose internal SIP listeners or event-control interfaces publicly.
Open guide →GuideRun the live activation verifier
Complete the supplied live tests after static configuration passes.
Open guide →GuideComplete two-user UAT
Place a real two-browser call and confirm ringing, answer, audio, DTMF, hangup and event evidence.
Open guide →GuidePreserve the no-PSTN boundary
Do not add carrier trunks, public telephone numbers or external outbound routes.
Open guide →GuideUnderstand IVR operator fallback
Use 0/no-input fallback according to the generated account IVR configuration.
Open guide →