Automation, switch synchronisation and reconciliation

xConnect

Understand CLI-only maintenance actions

Recognise that web requests to maintenance controller actions return 404.

Run the switch synchroniser

Use the CLI run/sync action to generate and apply current module configuration.

Run CLI extension backfill

Ensure missing staff/contact extensions and account numbers are allocated.

Configure transport from environment

Provide WSS URL, SIP domain and switch directory through protected environment variables.

Create a CLI activation snapshot

Output the current activation snapshot as structured JSON.

Restore from the approved temporary snapshot

Provide the validated temporary snapshot file environment value.

Run CLI activation

Apply direct SIP configuration with optional keep-paused and external-rollback-owned flags.

Pause calling from CLI

Use maintenance pause before risky runtime work.

Resume calling from CLI

Resume only after readiness and rollback checks.

Configure events from CLI

Read the event secret file from a protected environment value.

Disable events from CLI

Turn off event ingestion during rollback/maintenance.

Run xConnect diagnostics

Review schema, transport, provisioning, internal calling, IVR, event bridge, sync and last-event fields.

Get pending provisioning jobs

Process only eligible queued jobs up to the requested controlled limit.

Process a provisioning job

Apply provision/deprovision intent and record attempts/status.

Reconcile runtime state

Expire stale presence/guest sessions and align stored call/extension state with current conditions.

Understand synchronisation hashes

Use last sync hash/time/error to identify whether generated configuration changed and applied.