Audit Trail, verification sessions and compliance evidence
Filter staff and system actions, inspect verification sessions and understand redaction, deduplication and retained account history.
WhatsApp Web Messaging
Open guide →GuideBritixo WhatsApp Enterprise: complete how-to guide
Open guide →GuideOpen the Audit Trail
Review general module actions and verification-session evidence.
Open guide →GuideFilter audit records by account
Choose All accounts or one permitted account and apply the filter.
Open guide →GuideFilter audit records by staff member
Choose All staff or one staff member.
Open guide →GuideFilter by action text
Enter part of an action name to narrow the general audit rows.
Open guide →GuideRead a general audit row
Review date, account, staff/system actor, action, conversation, IP and redacted context.
Open guide →GuideUnderstand the 500-row audit limit
The general audit page returns a bounded recent set rather than an unlimited export.
Open guide →GuideReview verification sessions
Read started time, session ID, account, conversation, status, matched contact, attempts and events.
Open guide →GuideUnderstand the 250-session verification limit
The verification panel returns a bounded recent set.
Open guide →GuideReview verification event sequences
Follow prompt, reply classification, retry, verification, automation and manual-review events within one session.
Open guide →GuideUnderstand staff, system and contact actors
Audit evidence distinguishes authenticated staff actions, connector/system actions and contact-driven workflow events.
Open guide →GuideUnderstand audit context redaction
Sensitive key names and long/binary values are removed or shortened before storage/display.
Open guide →GuideUnderstand audit context size limits
Context is bounded to protect storage and the interface; individual strings are truncated to a controlled maximum.
Open guide →GuideUnderstand audit-event deduplication
Repeated connector or workflow evidence with the same identity is prevented from creating misleading duplicates.
Open guide →GuideReview account access changes
See before/after View, Reply, Convert and Manage values recorded when the matrix changes.
Open guide →GuideReview account deletion evidence
Confirm who deleted the account and that retained operational history remains available.
Open guide →GuideReview portal and customer-history views
Inspect recorded access to verified history and protected media.
Open guide →GuideReview CRM conversion evidence
Find Task, Ticket or Lead creation identifiers associated with a conversation.
Open guide →GuideUnderstand the absence of a built-in audit export
The supplied Audit Trail is an on-screen bounded review; it does not expose a dedicated CSV/PDF export action.
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