Workflow

Purchase Management — Vendor portal and authentication

Register, sign in and operate the vendor-facing company, items, quotations, orders, contracts, invoices, returns and files workspaces.

43 connected guidesLive filterPermission-aware instructions
43 guides
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Open the vendor portal

Open the vendor portalUse the configured vendor-facing landing page.Vendor Portal → Home

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Register a vendor through the public portal

Register a vendor through the public portalSubmit the public vendor registration form when registration is enabled.Vendor Portal → Register

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Sign in to the vendor portal

Sign in to the vendor portalAuthenticate with an active vendor contact account.Vendor Portal → Login

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Reset a vendor-portal password

Reset a vendor-portal passwordRequest and complete the vendor password-reset flow.Vendor Portal → Forgot Password / Reset Password

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Sign out of the vendor portal

Sign out of the vendor portalEnd the authenticated vendor session.Vendor Portal → Logout

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Review vendor portal terms and conditions

Review vendor portal terms and conditionsOpen the portal terms page.Vendor Portal → Terms and Conditions

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Update the vendor portal profile

Update the vendor portal profileEdit the signed-in contact profile.Vendor Portal → Profile

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Update vendor company details in the portal

Update vendor company details in the portalEdit company, billing, shipping and return-policy data exposed by the portal.Vendor Portal → Company

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Remove the vendor profile image

Remove the vendor profile imageDelete the current portal profile image.Vendor Portal → Profile → Remove image

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Change the vendor portal language

Change the vendor portal languageSwitch to an available CRM language.Vendor Portal → Language

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View vendor portal purchase orders

View vendor portal purchase ordersReview orders visible under the configured status filter.Vendor Portal → Purchase Orders

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Open a vendor portal purchase order

Open a vendor portal purchase orderReview order lines, delivery and files using the authorised ID/hash flow.Vendor Portal → Purchase Orders → open order

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Confirm a purchase order in the vendor portal

Confirm a purchase order in the vendor portalRecord vendor confirmation for an order.Vendor Portal → Purchase Orders → open order → Confirm

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Update purchase-order delivery status in the vendor portal

Update purchase-order delivery status in the vendor portalSet a supported delivery state.Vendor Portal → Purchase Orders → open order → Delivery Status

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Update a purchase-order delivery date in the vendor portal

Update a purchase-order delivery date in the vendor portalSave the vendor-provided delivery date.Vendor Portal → Purchase Orders → open order → Delivery Date

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Upload a purchase-order file in the vendor portal

Upload a purchase-order file in the vendor portalAttach a supported file to an order.Vendor Portal → Purchase Orders → open order → Files → Upload

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Delete a purchase-order file in the vendor portal

Delete a purchase-order file in the vendor portalRemove an authorised portal-uploaded order file.Vendor Portal → Purchase Orders → open order → Files → Delete

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View vendor portal contracts

View vendor portal contractsReview contracts linked to the signed-in vendor.Vendor Portal → Contracts

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Open a vendor contract in the portal

Open a vendor contract in the portalView contract content, status and files.Vendor Portal → Contracts → open contract

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View vendor portal items

View vendor portal itemsReview vendor item mappings.Vendor Portal → Items

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Add or edit a vendor item in the portal

Add or edit a vendor item in the portalMaintain a vendor item when the portal flow permits it.Vendor Portal → Items → New/Edit

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Share a vendor item

Share a vendor itemUse the item share action exposed to the vendor.Vendor Portal → Items → open item → Share

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Delete a vendor item from the portal

Delete a vendor item from the portalRemove a vendor-item mapping through the supported portal action.Vendor Portal → Items → Delete

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View vendor portal quotations

View vendor portal quotationsReview quotations for the signed-in vendor.Vendor Portal → Quotations

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Create or edit a quotation in the vendor portal

Create or edit a quotation in the vendor portalSubmit quotation data when vendor quotation management is enabled.Vendor Portal → Quotations → New/Edit

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Open a quotation in the vendor portal

Open a quotation in the vendor portalReview quotation lines, status, files and signature controls.Vendor Portal → Quotations → open quotation

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Upload a quotation file in the vendor portal

Upload a quotation file in the vendor portalAttach a supported file to a quotation.Vendor Portal → Quotations → open quotation → Upload

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Delete a quotation file in the vendor portal

Delete a quotation file in the vendor portalRemove a portal quotation attachment.Vendor Portal → Quotations → open quotation → Delete file

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View vendor portal purchase requests

View vendor portal purchase requestsReview shared/authorised purchase requests.Vendor Portal → Purchase Request

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Open a shared purchase request in the vendor portal

Open a shared purchase request in the vendor portalUse the ID/hash route supplied for shared requests.Vendor Portal → Purchase Request → open request

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Upload a purchase-request file in the vendor portal

Upload a purchase-request file in the vendor portalAttach a file using the authorised request hash.Vendor Portal → Purchase Request → open request → Upload

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Delete a purchase-request file in the vendor portal

Delete a purchase-request file in the vendor portalRemove an authorised request file.Vendor Portal → Purchase Request → open request → Delete file

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View vendor portal purchase invoices

View vendor portal purchase invoicesReview vendor invoices.Vendor Portal → Invoices

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Create or edit a purchase invoice in the vendor portal

Create or edit a purchase invoice in the vendor portalMaintain an invoice when vendor invoice management is enabled.Vendor Portal → Invoices → New/Edit

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Open a purchase invoice in the vendor portal

Open a purchase invoice in the vendor portalReview invoice details, payment state and files.Vendor Portal → Invoices → open invoice

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Delete a purchase invoice in the vendor portal

Delete a purchase invoice in the vendor portalRemove an invoice through the portal action when enabled and authorised.Vendor Portal → Invoices → Delete

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Delete a purchase-invoice file in the vendor portal

Delete a purchase-invoice file in the vendor portalRemove an invoice attachment through the portal route.Vendor Portal → Invoices → open invoice → Delete file

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View vendor portal payments

View vendor portal paymentsReview recorded purchase payments.Vendor Portal → Payments

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View vendor portal order returns

View vendor portal order returnsReview returns linked to the signed-in vendor.Vendor Portal → Order Returns

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Open an order return in the vendor portal

Open an order return in the vendor portalReview return lines, status and refund information.Vendor Portal → Order Returns → open return

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Update an order-return status in the vendor portal

Update an order-return status in the vendor portalSet the supported vendor-facing return state.Vendor Portal → Order Returns → open return → Status

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Download an authorised vendor-portal file

Download an authorised vendor-portal fileUse the folder indicator and attachment ID route exposed by the portal.Vendor Portal → relevant record → Download file

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Troubleshoot vendor portal access

Troubleshoot vendor portal accessCheck activation, vendor/contact status, credentials, visible statuses and permission options.Vendor Portal → Login and Admin Area → Purchase → Settings

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