Workflow

Purchase Management — Automation, notifications, security and troubleshooting

Operate cron, email/SMS, recurring invoices, expiry notices and diagnose permissions, imports, totals and portal issues.

31 connected guidesLive filterPermission-aware instructions
31 guides
Guide

Understand the Purchase Management cron sequence

Understand the Purchase Management cron sequenceReview monthly numbering reset, recurring invoices, invoice-expiry notices and currency-rate retrieval.CRM Cron → Purchase Management hooks

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Run the monthly purchase-order number reset

Run the monthly purchase-order number resetAllow cron to reset numbering when the option is enabled.CRM Cron and Purchase → Settings → Purchase Options

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Run recurring purchase-invoice creation

Run recurring purchase-invoice creationAllow cron to create due recurring invoice instances.CRM Cron → Purchase recurring invoices

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Run purchase-invoice expiry notifications

Run purchase-invoice expiry notificationsAllow cron to notify configured staff before expiry.CRM Cron and Purchase → Settings → Purchase Order Setting

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Run scheduled purchase currency-rate retrieval

Run scheduled purchase currency-rate retrievalAllow the configured rate update through cron.CRM Cron and Purchase → Settings → Currency Rates

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Send a new-vendor welcome email

Send a new-vendor welcome emailVerify the optional welcome message when a contact is created.Admin Area → Purchase → Vendors → Contacts and Purchase Options

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Send new-vendor registration notifications

Send new-vendor registration notificationsNotify selected staff by CRM notification/email/SMS options.Public Vendor Registration and Purchase Settings

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Send a quotation email

Send a quotation emailVerify recipients, PDF option and SMTP delivery evidence.Admin Area → Purchase → Quotations → open quotation → Send

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Send a purchase-order email

Send a purchase-order emailVerify vendor recipients, PDF/file choices and SMTP delivery.Admin Area → Purchase → Purchase Order → open order → Send

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Send a purchase-contract email

Send a purchase-contract emailVerify signer/recipients, PDF attachment and SMTP.Admin Area → Purchase → Contracts → open contract → Send

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Send a purchase debit-note email

Send a purchase debit-note emailVerify recipients and attached PDF option.Admin Area → Purchase → Debit Notes → open note → Send

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Send a vendor statement email

Send a vendor statement emailVerify statement period, recipient and output.Admin Area → Purchase → Statement → Send

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Understand Purchase Management email dependencies

Understand Purchase Management email dependenciesUse the CRM global SMTP/mail configuration; the module does not provide a separate mail server.Admin Area → Setup → Settings → Email and Purchase send actions

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Understand Purchase Management SMS dependencies

Understand Purchase Management SMS dependenciesUse configured CRM SMS gateways for enabled vendor registration/contract-sign events.Admin Area → Setup → Settings → SMS and Purchase Options

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Apply least privilege to Purchase Management

Apply least privilege to Purchase ManagementSeparate view-own, view, create, edit, delete, settings, reports and status-change capabilities.Admin Area → Setup → Roles and Purchase → Settings → Permissions

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Protect vendor portal accounts and public links

Protect vendor portal accounts and public linksUse active contacts, strong authentication, allowed statuses and controlled file/hash links.Vendor Portal and Admin Area → Purchase → Settings

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Verify purchase totals before approval

Verify purchase totals before approvalCheck currency/rate, quantity, price, tax, discounts, shipping and linked payments.Admin Area → Purchase → open request/quotation/order/invoice

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Troubleshoot a hidden Purchase menu

Troubleshoot a hidden Purchase menuCheck module activation and the user’s capability for the relevant feature.Admin Area → Purchase and Setup → Roles

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Troubleshoot a Purchase permission denial

Troubleshoot a Purchase permission denialCompare record ownership, view-own/view capability and dedicated status permission.Admin Area → Setup → Roles / Purchase Permissions

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Troubleshoot a Purchase form validation error

Troubleshoot a Purchase form validation errorComplete required header/line fields and satisfy enabled department/project conditions.Admin Area → Purchase → relevant New/Edit form

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Troubleshoot a Purchase spreadsheet import

Troubleshoot a Purchase spreadsheet importUse supported XLSX structure, valid referenced values and the error file.Admin Area → Purchase → Items/Vendors → Import

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Troubleshoot Purchase PDF output

Troubleshoot Purchase PDF outputCheck company details, logo, template, custom-field/tax/name/note/terms options and source data.Admin Area → Purchase → Settings and open record → PDF

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Troubleshoot Purchase email delivery

Troubleshoot Purchase email deliveryCheck recipient email, global SMTP, template, attachment generation and application logs.Admin Area → Purchase → open record → Send

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Troubleshoot Purchase SMS delivery

Troubleshoot Purchase SMS deliveryCheck gateway configuration, recipient phone and enabled event option.Admin Area → Setup → Settings → SMS and Purchase Options

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Troubleshoot vendor portal visibility

Troubleshoot vendor portal visibilityCheck portal activation, contact/vendor status, visible PO statuses and manage-invoice/quotation options.Admin Area → Purchase → Settings and Vendor Portal

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Troubleshoot Purchase currency conversion

Troubleshoot Purchase currency conversionCheck selected currency, stored rate, online update response and line recalculation.Admin Area → Purchase → Settings → Currency Rates and source document

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Troubleshoot Purchase approval workflow

Troubleshoot Purchase approval workflowCheck related approval setting, approvers, permissions, current state and signatures.Admin Area → Purchase → Settings → Approval and open record

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Troubleshoot Purchase recurring invoices

Troubleshoot Purchase recurring invoicesCheck recurrence fields, cron execution, source status and application logs.Admin Area → Purchase → Invoices and CRM Cron

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Understand Purchase Management API and webhook limitations

Understand Purchase Management API and webhook limitationsDo not assume a generic REST API or inbound webhook exists in the supplied module.Code-backed reference → supplied Purchase controllers and hooks

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Understand destructive Purchase data reset risks

Understand destructive Purchase data reset risksReview backups/retention and linked records before using reset_data.Admin Area → Purchase → Settings → Purchase Options → Reset Data

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Run the Purchase Management production verification checklist

Run the Purchase Management production verification checklistVerify version, migrations, permissions, settings, vendor portal, controlled transactions, cron and reports.Admin Area → Purchase and Setup → Modules

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