Workflow

Service Journey API workspaces

Fetch owned journey records and related client-visible activities, tasks, messages and documents.

10 connected guidesLive filterPermission-aware instructions

Filter this section

10 guides

Use GET /portal_api/journeys for authenticated, owned journey data.

Use /portal_api/scroll_journeys for the compatible Quill/Scroll portal flow.

Receive owned applications with status/progress/context.

Only visible timeline rows are returned.

Only visible/action-authorised tasks are returned.

Messages are scoped to the owned application and portal context.

Only authorised visible documents are included.

Customer and, where assigned, contact ownership must match the session.

Activate Service Journeys and confirm its schema/adapters.