Request logs, response codes and troubleshooting
Interpret logs and resolve methods, credentials, ownership, section, resource, rate, schema and file failures.
Proplix Secure API Gateway
Open guide →GuideReview recent API logs
The administrator page loads recent request logs.
Open guide →GuideUnderstand log context
Logs can include key/profile, endpoint/source/module/resource, method, IP and response code.
Open guide →GuideUnderstand successful responses
Use the response payload and pagination metadata.
Open guide →GuideResolve Bad Request
Check required IDs, fields, section/resource keys and file parameters.
Open guide →GuideResolve Unauthorized
Check bearer/session token, expiry, signature and active status.
Open guide →GuideResolve Forbidden
Check IP, profile sections, client permissions, ownership, module/resource access and visibility.
Open guide →GuideResolve Not Found
Check record, application, document, property, module/resource and safe file path.
Open guide →GuideResolve Method Not Allowed
Use the endpoint’s implemented GET or POST method.
Open guide →GuideResolve rate limit
Wait for the minute window or adjust allowed rate.
Open guide →GuideResolve internal integration errors
Inspect CRM logs, schema, expected module models/tables and safe error evidence.
Open guide →GuideResolve schema pending
Deactivate/reactivate the module to run install.php.
Open guide →GuideResolve an empty allowed section
Check profile selection, contact permission, ownership and record existence.
Open guide →GuideResolve missing adapter output
Check enabled module and compatible schema.
Open guide →GuideResolve file upload/download errors
Check 15 MB, extension/MIME, Office container, visibility, ownership and path roots.
Open guide →GuideResolve retired legacy endpoint messages
Replace arbitrary client/contact calls with session/me.
Open guide →