Workflow

Letter Manager help index

Browse connected Britixo guides for letter manager.

7 connected guidesLive filterPermission-aware instructions
7 guides
Guide

Send a letter from a Companies House lead

Send a letter from a Companies House leadOpen Letter Manager from a native lead connected to the Companies House workflow.

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Prefill Letter Manager from a lead

Prefill Letter Manager from a leadUse the live native lead name, company, address, email and phone to prefill the manual-entry workflow.

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Understand two-line letter address formatting

Understand two-line letter address formattingReview the controlled postal address prepared for Letter Manager.

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Record a successful letter send

Record a successful letter sendRecord the successful Letter Manager outcome against the native lead.

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Review lead letter history

Review lead letter historyReview subject, template, recipient, company, staff and sent date against a native lead.

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Understand the Letter Sent status guard

Understand the Letter Sent status guardUnderstand why only a Received lead is changed to Letter Sent and progressed statuses are preserved.

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Troubleshoot Letter Manager integration

Troubleshoot Letter Manager integrationCheck the native lead ID, launch context, prefill payload, successful-send confirmation, history table and status guard.

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