Send queue, email delivery and cron
Queue invitations, process batches, use merge fields and understand send-log states.
Customer Surveys & Feedback Management
Open guide →GuideOpen the survey send workspace
Choose recipients and create queue rows.
Open guide →GuideQueue survey invitations
Select recipient sources, confirm the audience and submit the send action.
Open guide →GuideRead survey send logs
Review queued, processed and finished send activity.
Open guide →GuideRemove an eligible survey send record
Use the supplied remove action for a send/log entry.
Open guide →GuideUnderstand automatic survey sending
The module runs after_cron_run and sends up to the configured batch.
Open guide →GuideUnderstand manual send processing
The library can process when last send is blank, older than one hour, or invoked manually by the workflow.
Open guide →GuideUnderstand the per-run email batch
The installed default is 100 attempted queue messages per run.
Open guide →GuideUse the survey link merge field
Insert {survey_link} in the invitation template or content.
Open guide →GuideUse mailing-list custom-field merge values
Use the stored custom-field slug for list-recipient personalisation.
Open guide →GuideUnderstand the company-name fallback
The sending library can fall back to the CRM company name when required.
Open guide →GuideUnderstand queue-row removal after processing
Processed queue rows are removed and the send log is updated.
Open guide →GuideUnderstand a zero-recipient send
A send with no queue email can be marked finished without delivery.
Open guide →GuideConfigure SMTP for survey invitations
Use global CRM email settings; the module does not provide a separate SMTP account.
Open guide →GuideInvestigate survey email delivery failures
Check valid recipient email, SMTP, cron execution and send-log progress.
Open guide →