Survey design and questions

Customer Surveys & Feedback Management

Use the survey register

Search, open, edit, send, view results, change status or delete a survey.

Create a survey

Enter subject and configured public behaviour.

Set the survey subject

Enter the title shown in administration and invitations.

Set or review the survey slug

Store the searchable slug used by the survey record.

Write the internal or introduction description

Enter the survey description and control whether it is shown.

Show or hide the survey description

Use View Description to control public display.

Set the invitation sender name

Enter the From Name used by survey invitation email.

Set a post-submission redirect URL

Enter a custom redirect or leave blank for the default success page.

Limit one response per IP address

Enable IP Restrict to return 404 after an IP has already responded.

Require a logged-in contact

Enable Only for Logged-in Users to redirect anonymous visitors to client login.

Disable or reactivate a survey

Use the Disabled control or status action to change active state.

Add a survey description box

Insert supplementary explanatory content between questions.

Remove a survey description box

Delete an eligible descriptive block.

Add a survey question

Choose question type, text, required state and choices.

Create a single-line input question

Use Input for a short free-text answer.

Create a long-text question

Use Textarea for a longer written response.

Create a checkbox question

Use Checkbox when respondents may select multiple choices.

Create a radio-button question

Use Radio when respondents must select one choice.

Make a question required

Enable Required and verify public validation before submission.

Add answer choices and descriptions

Create the option rows used by checkbox or radio questions.

Edit a survey question

Update text, type, requirement and choice values.

Remove a survey question

Delete the question and understand the effect on existing survey structure.

Reorder survey questions

Drag or use the displayed order controls and save question order.