Workflow

Public intake and Companies House assistance

Start a public discovery request, validate contact/company details, use Companies House lookup and create or link CRM records.

21 connected guidesLive filterPermission-aware instructions
21 guides
Category

Client Discovery & Project Briefing Portal

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Open a public discovery start page

Use /website-discovery/start/{form-type} for website, custom-software or an active custom template.

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Understand public start route aliases

Hyphenated and underscore route aliases are supplied for compatible deployments.

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Search Companies House

Use the public company search assistance before completing company details.

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Load a Companies House profile

Select a company result to populate company number, registered office, status, type and incorporation date.

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Review Companies House autofill

Confirm the company name/address and hidden company metadata before submission.

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Complete Full name

Enter the required visitor/contact name.

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Complete Email

Enter a required valid email address.

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Complete Phone

Enter the required best contact number.

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Complete Company or organisation name

Enter the required organisation name.

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Complete Company email

Optionally provide a separate company email.

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Complete Company phone

Optionally provide a company telephone number.

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Complete Company website

Optionally provide a valid URL.

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Complete Company address

Optionally provide the registered or trading address.

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Complete Initial notes

Describe what is needed so the request can be routed correctly.

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Accept the privacy confirmation

The required privacy checkbox must be selected before public submission.

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Understand public intake validation

Full name, valid email, phone, company name and privacy consent are required.

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Understand customer and contact matching

The model attempts to create or link a CRM customer/contact for the public visitor.

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Create the public visitor request

Successful intake creates a request and redirects to its secure brief.

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Resolve an unavailable form type

Use website, custom software or an active custom-template slug; inactive/unknown types cannot start.

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Resolve Companies House assistance errors

Complete company details manually if the search/profile assistance is unavailable.

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