Workflow

Client portal and customer-profile access

Show linked requests to authorised clients, use the customer profile tab and enforce ownership.

9 connected guidesLive filterPermission-aware instructions
9 guides
Category

Client Discovery & Project Briefing Portal

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Open Client Briefs

The client navigation item appears only for a customer with linked requests.

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Review My Briefs

See only requests linked to the signed-in customer account.

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Open a linked brief

Select a request owned by the client account.

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Understand client ownership checks

The client controller rejects requests not linked to the current customer.

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Continue a brief from the client area

Use the secure form action for an owned request.

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Use the administrator customer tab

Staff can review all requests linked to one customer.

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Understand standalone-request visibility

A standalone request is not shown in an unrelated client portal or customer tab.

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Understand contact context

Client access is based on customer ownership; invitation recipients still use the secure token link.

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