/* BRITIXO_MYACCOUNT_TICKETS_WORKSPACE_V1 */
#tickets .brx-ticket-workspace{display:grid;gap:18px}
#tickets .brx-ticket-heading{align-items:flex-end}
#tickets .brx-ticket-heading-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
#tickets .brx-ticket-loading-card,#tickets .brx-ticket-error-card{display:flex;align-items:center;gap:14px;padding:22px;border-radius:16px}
#tickets .brx-ticket-error-card{display:block}
#tickets .brx-ticket-error-card h2{margin:4px 0 7px;font-size:18px}
#tickets .brx-ticket-error-card p:not(.card-kicker){margin:0 0 14px;color:#667085}
#tickets .brx-ticket-spinner{width:22px;height:22px;border:3px solid #dbe6f7;border-top-color:#1769ff;border-radius:50%;animation:brx-ticket-spin .8s linear infinite}
@keyframes brx-ticket-spin{to{transform:rotate(360deg)}}
#tickets .brx-ticket-loading-card div{display:grid;gap:2px}
#tickets .brx-ticket-loading-card strong{font-size:13px}
#tickets .brx-ticket-loading-card small{color:#667085}
#tickets .brx-ticket-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
#tickets .brx-ticket-kpi{padding:18px;border:1px solid #e2e8f0;border-radius:15px;background:#fff;box-shadow:0 7px 24px rgba(16,24,40,.035)}
#tickets .brx-ticket-kpi span{display:block;color:#667085;font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}
#tickets .brx-ticket-kpi strong{display:block;margin:5px 0 3px;color:#101828;font-size:25px;line-height:1.1;letter-spacing:-.03em}
#tickets .brx-ticket-kpi strong.is-date{font-size:15px;line-height:1.35;letter-spacing:-.01em}
#tickets .brx-ticket-kpi small{color:#98a2b3;font-size:10px}
#tickets .brx-ticket-tools{overflow:hidden;padding:0;border-radius:16px}
#tickets .brx-ticket-live-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border-bottom:1px solid #edf0f4;background:linear-gradient(90deg,#f8fbff,#fff)}
#tickets .brx-ticket-live-indicator{display:flex;align-items:center;gap:10px}
#tickets .brx-ticket-live-indicator>span{position:relative;display:block;width:10px;height:10px;border-radius:50%;background:#12b76a;box-shadow:0 0 0 4px rgba(18,183,106,.12)}
#tickets .brx-ticket-live-indicator>span:after{content:"";position:absolute;inset:-6px;border:1px solid rgba(18,183,106,.5);border-radius:50%;animation:brx-ticket-pulse 1.7s ease-out infinite}
@keyframes brx-ticket-pulse{70%,100%{opacity:0;transform:scale(1.65)}}
#tickets .brx-ticket-live-indicator.is-scanning>span{background:#1769ff;box-shadow:0 0 0 4px rgba(23,105,255,.12)}
#tickets .brx-ticket-live-indicator.is-scanning>span:after{border-color:rgba(23,105,255,.45)}
#tickets .brx-ticket-live-indicator div{display:grid}
#tickets .brx-ticket-live-indicator strong{font-size:11px}
#tickets .brx-ticket-live-indicator small{color:#667085;font-size:9px}
#tickets .brx-ticket-scanline{position:relative;height:2px;overflow:hidden;background:#eef2f7}
#tickets .brx-ticket-scanline span{position:absolute;inset:0 auto 0 0;width:28%;background:linear-gradient(90deg,transparent,#1769ff,transparent);transform:translateX(-120%)}
#tickets .brx-ticket-scanline.is-active span{animation:brx-ticket-scan 1.1s ease-in-out infinite}
@keyframes brx-ticket-scan{to{transform:translateX(470%)}}
#tickets .brx-ticket-filter-grid{display:grid;grid-template-columns:minmax(280px,1.6fr) repeat(3,minmax(150px,.7fr));gap:12px;padding:16px}
#tickets .brx-ticket-filter-grid label{display:grid;gap:6px;color:#344054;font-size:10px;font-weight:800}
#tickets .brx-ticket-filter-grid input,#tickets .brx-ticket-filter-grid select{width:100%;min-height:42px;padding:9px 11px;border:1px solid #d9e0e9;border-radius:10px;background:#fff;color:#101828;outline:none}
#tickets .brx-ticket-filter-grid input:focus,#tickets .brx-ticket-filter-grid select:focus{border-color:#84adff;box-shadow:0 0 0 3px #e8f0ff}
#tickets .brx-ticket-status-tabs{display:flex;gap:8px;overflow:auto;padding:0 16px 16px;scrollbar-width:thin}
#tickets .brx-ticket-status-tabs button{display:inline-flex;align-items:center;gap:8px;flex:0 0 auto;min-height:34px;padding:7px 10px;border:1px solid #dfe5ed;border-radius:999px;background:#fff;color:#475467;font-size:10px;font-weight:750;cursor:pointer}
#tickets .brx-ticket-status-tabs button strong{display:grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:999px;background:#f2f4f7;color:#667085;font-size:9px}
#tickets .brx-ticket-status-tabs button.is-active{border-color:#1769ff;background:#eef4ff;color:#175cd3}
#tickets .brx-ticket-status-tabs button.is-active strong{background:#1769ff;color:#fff}
#tickets .brx-ticket-register{overflow:hidden}
#tickets .brx-ticket-register-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px 18px;border-bottom:1px solid #e9edf3}
#tickets .brx-ticket-register-head h2{margin:1px 0 0;font-size:15px}
#tickets .brx-ticket-register-head>span{padding:5px 8px;border-radius:999px;background:#f2f4f7;color:#667085;font-size:9px;font-weight:800}
#tickets .brx-ticket-table-wrap{overflow:auto}
#tickets .brx-ticket-table{width:100%;border-collapse:collapse;white-space:nowrap}
#tickets .brx-ticket-table th{padding:11px 14px;background:#fafbfc;color:#7b8494;font-size:9px;font-weight:750;text-align:left;text-transform:uppercase;letter-spacing:.035em}
#tickets .brx-ticket-table td{padding:14px;border-top:1px solid #edf0f4;color:#475467;font-size:10px;vertical-align:middle}
#tickets .brx-ticket-table tbody tr:hover{background:#fbfcfe}
#tickets .brx-ticket-table tbody tr.is-unread{background:#f8fbff}
#tickets .brx-ticket-ref,#tickets .brx-ticket-subject{padding:0;border:0;background:transparent;color:#1769ff;font:inherit;font-weight:800;text-align:left;cursor:pointer}
#tickets .brx-ticket-subject{color:#101828;font-size:11px}
#tickets .brx-ticket-table td:nth-child(2) small{display:block;margin-top:3px;color:#98a2b3;font-size:9px}
#tickets .brx-ticket-new-dot{display:inline-block;width:7px;height:7px;margin-left:6px;border-radius:50%;background:#1769ff;vertical-align:middle}
#tickets .brx-ticket-status{display:inline-flex;align-items:center;justify-content:center;padding:4px 8px;border-radius:999px;font-size:9px;font-weight:800;white-space:nowrap}
#tickets .brx-ticket-status.is-open{background:#e9f1ff;color:#175cd3}
#tickets .brx-ticket-status.is-progress{background:#e8f8ef;color:#087443}
#tickets .brx-ticket-status.is-waiting{background:#fff4dc;color:#a15c00}
#tickets .brx-ticket-status.is-closed{background:#f2f4f7;color:#475467}
#tickets .brx-ticket-view-btn{min-height:34px;padding:6px 11px}
#tickets .brx-ticket-pagination{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border-top:1px solid #edf0f4;background:#fbfcfe;color:#667085;font-size:10px}
#tickets .brx-ticket-pagination nav{display:flex;align-items:center;gap:5px}
#tickets .brx-ticket-pagination button{min-width:32px;height:32px;padding:0 8px;border:1px solid #d9e0e9;border-radius:8px;background:#fff;color:#475467;font-size:10px;font-weight:750;cursor:pointer}
#tickets .brx-ticket-pagination button:hover:not(:disabled),#tickets .brx-ticket-pagination button.is-active{border-color:#1769ff;background:#eef4ff;color:#175cd3}
#tickets .brx-ticket-pagination button:disabled{opacity:.45;cursor:not-allowed}
#tickets .brx-ticket-empty{display:grid;justify-items:center;padding:44px 20px;text-align:center}
#tickets .brx-ticket-empty-icon{display:grid;place-items:center;width:46px;height:46px;border-radius:14px;background:#eef4ff;color:#1769ff;font-size:20px;font-weight:900}
#tickets .brx-ticket-empty h3{margin:12px 0 5px;font-size:15px}
#tickets .brx-ticket-empty p{margin:0 0 15px;color:#667085;font-size:10px}
#tickets .brx-ticket-modal-backdrop{position:fixed;z-index:1000;inset:0;display:grid;place-items:center;padding:24px;background:rgba(5,18,38,.56);backdrop-filter:blur(3px)}
#tickets .brx-ticket-modal{width:min(760px,100%);max-height:calc(100vh - 48px);overflow:auto;border:1px solid #dfe5ed;border-radius:18px;background:#fff;box-shadow:0 28px 80px rgba(5,18,38,.28)}
#tickets .brx-ticket-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px;border-bottom:1px solid #edf0f4}
#tickets .brx-ticket-modal-head h2{margin:3px 0 5px;font-size:20px}
#tickets .brx-ticket-modal-head p:not(.card-kicker){margin:0;color:#667085;font-size:10px}
#tickets .brx-ticket-modal-x{flex:0 0 36px;width:36px;height:36px;border:1px solid #e1e6ed;border-radius:10px;background:#fff;color:#667085;font-size:22px;cursor:pointer}
#tickets .brx-ticket-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:20px}
#tickets .brx-ticket-form-grid label{display:grid;gap:7px;color:#344054;font-size:10px;font-weight:800}
#tickets .brx-ticket-form-grid label.is-wide{grid-column:1/-1}
#tickets .brx-ticket-form-grid input,#tickets .brx-ticket-form-grid select,#tickets .brx-ticket-form-grid textarea{width:100%;padding:10px 11px;border:1px solid #d9e0e9;border-radius:10px;background:#fff;color:#101828;outline:none}
#tickets .brx-ticket-form-grid input,#tickets .brx-ticket-form-grid select{min-height:42px}
#tickets .brx-ticket-form-grid textarea{resize:vertical;line-height:1.55}
#tickets .brx-ticket-form-grid input:focus,#tickets .brx-ticket-form-grid select:focus,#tickets .brx-ticket-form-grid textarea:focus{border-color:#84adff;box-shadow:0 0 0 3px #e8f0ff}
#tickets .brx-ticket-file-field small{color:#98a2b3;font-size:9px;font-weight:600}
#tickets .brx-ticket-form-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 20px;border-top:1px solid #edf0f4;background:#fbfcfe}
#tickets .brx-ticket-form-footer>span{color:#b42318;font-size:10px;font-weight:700}
#tickets .brx-ticket-form-footer>div{display:flex;gap:8px;margin-left:auto}
#tickets .brx-ticket-detail-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:20px}
#tickets .brx-ticket-detail-hero h2{margin:6px 0 5px;font-size:20px;letter-spacing:-.02em}
#tickets .brx-ticket-detail-hero p{margin:0;color:#667085;font-size:10px}
#tickets .brx-ticket-detail-ref{display:flex;align-items:center;gap:8px}
#tickets .brx-ticket-detail-ref span{color:#1769ff;font-size:11px;font-weight:850}
#tickets .brx-ticket-detail-ref em{padding:3px 7px;border-radius:999px;background:#eef4ff;color:#175cd3;font-size:8px;font-style:normal;font-weight:800}
#tickets .brx-ticket-detail-actions{display:flex;gap:8px;flex-wrap:wrap}
#tickets .brx-ticket-detail-grid{display:grid;grid-template-columns:minmax(260px,.55fr) minmax(0,1.65fr);gap:18px;align-items:start}
#tickets .brx-ticket-meta-card{overflow:hidden}
#tickets .brx-ticket-meta-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:15px 16px;border-bottom:1px solid #edf0f4}
#tickets .brx-ticket-meta-card dl{margin:0;padding:5px 16px 16px}
#tickets .brx-ticket-meta-card dl div{display:flex;justify-content:space-between;gap:16px;padding:11px 0;border-bottom:1px solid #edf0f4}
#tickets .brx-ticket-meta-card dl div:last-child{border-bottom:0}
#tickets .brx-ticket-meta-card dt{color:#667085;font-size:9px}
#tickets .brx-ticket-meta-card dd{margin:0;text-align:right;color:#101828;font-size:10px;font-weight:750}
#tickets .brx-ticket-conversation{display:grid;gap:18px;min-width:0}
#tickets .brx-ticket-thread-card,#tickets .brx-ticket-reply-card{overflow:hidden}
#tickets .brx-ticket-thread-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border-bottom:1px solid #edf0f4}
#tickets .brx-ticket-thread-head h2{margin:1px 0 0;font-size:14px}
#tickets .brx-ticket-thread-head>span{color:#667085;font-size:9px;font-weight:750}
#tickets .brx-ticket-thread{display:grid;gap:15px;padding:18px;background:#fbfcfe}
#tickets .brx-ticket-message{display:grid;grid-template-columns:38px minmax(0,1fr);gap:10px;align-items:start}
#tickets .brx-ticket-message.is-client{grid-template-columns:minmax(0,1fr) 38px}
#tickets .brx-ticket-message.is-client .brx-ticket-message-avatar{grid-column:2;grid-row:1;background:#1769ff;color:#fff}
#tickets .brx-ticket-message.is-client .brx-ticket-message-body{grid-column:1;grid-row:1;background:#eef4ff;border-color:#cfe0ff}
#tickets .brx-ticket-message-avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#071a35;color:#fff;font-size:10px;font-weight:850}
#tickets .brx-ticket-message-body{min-width:0;padding:14px;border:1px solid #e1e6ed;border-radius:14px;background:#fff}
#tickets .brx-ticket-message-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:9px}
#tickets .brx-ticket-message-head>div{display:grid}
#tickets .brx-ticket-message-head strong{font-size:10px}
#tickets .brx-ticket-message-head span,#tickets .brx-ticket-message-head time{color:#98a2b3;font-size:8px}
#tickets .brx-ticket-message-copy{color:#344054;font-size:10px;line-height:1.65;overflow-wrap:anywhere}
#tickets .brx-ticket-attachments{display:flex;flex-wrap:wrap;gap:7px;margin-top:11px}
#tickets .brx-ticket-attachments a{display:inline-flex;align-items:center;gap:6px;padding:6px 8px;border:1px solid #d7e2f1;border-radius:8px;background:#fff;color:#175cd3;text-decoration:none;font-size:9px;font-weight:750}
#tickets .brx-ticket-attachments a:hover{border-color:#84adff;background:#f8fbff}
#tickets .brx-ticket-reply-card form{padding:16px}
#tickets .brx-ticket-reply-card textarea{width:100%;min-height:130px;padding:11px;border:1px solid #d9e0e9;border-radius:11px;resize:vertical;color:#101828;outline:none;line-height:1.55}
#tickets .brx-ticket-reply-card textarea:focus{border-color:#84adff;box-shadow:0 0 0 3px #e8f0ff}
#tickets .brx-ticket-reply-tools{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-top:12px}
#tickets .brx-ticket-reply-tools label{display:grid;gap:4px;max-width:430px;color:#344054;font-size:10px;font-weight:800}
#tickets .brx-ticket-reply-tools label span{font-size:9px}
#tickets .brx-ticket-reply-tools label small{color:#98a2b3;font-size:8px;font-weight:600}
#tickets .brx-ticket-reply-tools>div{display:flex;align-items:center;gap:10px}
#tickets .brx-ticket-reply-tools>div>span{color:#b42318;font-size:9px;font-weight:700}
@media(max-width:1180px){#tickets .brx-ticket-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}#tickets .brx-ticket-filter-grid{grid-template-columns:1.4fr 1fr 1fr}#tickets .brx-ticket-filter-grid label:last-child{grid-column:3}#tickets .brx-ticket-detail-grid{grid-template-columns:1fr}}
@media(max-width:820px){#tickets .brx-ticket-filter-grid{grid-template-columns:1fr 1fr}#tickets .brx-ticket-filter-grid .brx-ticket-search{grid-column:1/-1}#tickets .brx-ticket-detail-hero{display:grid}#tickets .brx-ticket-detail-actions{justify-content:flex-start}}
@media(max-width:640px){#tickets .brx-ticket-heading-actions{width:100%}#tickets .brx-ticket-heading-actions .button{flex:1}#tickets .brx-ticket-kpis{grid-template-columns:1fr 1fr;gap:10px}#tickets .brx-ticket-kpi{padding:15px}#tickets .brx-ticket-filter-grid{grid-template-columns:1fr}#tickets .brx-ticket-filter-grid .brx-ticket-search,#tickets .brx-ticket-filter-grid label:last-child{grid-column:auto}#tickets .brx-ticket-pagination{align-items:flex-start;flex-direction:column}#tickets .brx-ticket-pagination nav{width:100%;overflow:auto}#tickets .brx-ticket-modal-backdrop{padding:10px}#tickets .brx-ticket-form-grid{grid-template-columns:1fr;padding:16px}#tickets .brx-ticket-form-grid label.is-wide{grid-column:auto}#tickets .brx-ticket-form-footer{align-items:flex-start;flex-direction:column}#tickets .brx-ticket-form-footer>div{width:100%;margin:0}#tickets .brx-ticket-form-footer .button{flex:1}#tickets .brx-ticket-reply-tools{align-items:stretch;flex-direction:column}#tickets .brx-ticket-reply-tools>div{justify-content:space-between}#tickets .brx-ticket-message,#tickets .brx-ticket-message.is-client{grid-template-columns:32px minmax(0,1fr)}#tickets .brx-ticket-message.is-client .brx-ticket-message-avatar{grid-column:1;grid-row:1}#tickets .brx-ticket-message.is-client .brx-ticket-message-body{grid-column:2;grid-row:1}#tickets .brx-ticket-message-avatar{width:32px;height:32px}#tickets .brx-ticket-thread{padding:12px}}
@media(prefers-reduced-motion:reduce){#tickets .brx-ticket-spinner,#tickets .brx-ticket-live-indicator>span:after,#tickets .brx-ticket-scanline span{animation:none!important}}